Browsing by Author "Mukundi, Candita Njeri"

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    Stakeholder Management and Performance of Projects in Humanitarian Organizations in Nairobi City County, Kenya
    (AJOEI, 2024-10) Mukundi, Candita Njeri; Ondara, Alfayos
    Statement of the Problem: Humanitarian organizations in Nairobi City County play a crucial role in the social and economic advancement of poor and low-income residents. However, the impact of stakeholder management on the success of these organizations' programs needs to be better understood. Purpose of the Study: This research aimed to determine how stakeholder management influenced the success of humanitarian organizations' programs in Nairobi City County. Research Methodology: The study employed a holistic approach with a descriptive research design, targeting 201 humanitarian NGOs in Nairobi. Using stratified and purposive sampling, 354 respondents were selected. Data was collected through structured questionnaires and analyzed using SPSS, applying multiple linear regression models and both descriptive and inferential statistics. Findings: The study revealed strong positive correlations between project performance and stakeholder interests (r = 0.848), project communication (r = 0.879), stakeholders' participation (r = 0.729), and conflict management (r = 0.819). These factors collectively accounted for 88.4% of the variance in project performance, with all variables showing significant positive impacts. Conclusion: The research concluded that stakeholder interests, effective communication, stakeholder participation, and conflict management have strong positive correlations with project performance in humanitarian organizations in Nairobi City County. Recommendations: It is recommended that projects focus on aligning stakeholder interests with project goals and adopt a solid communication plan to enhance performance.
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    Stakeholder Management and Performance of Projects in Humanitarian Organizations in Nairobi City County, Kenya
    (Kenyatta University, 2025-06) Mukundi, Candita Njeri
    Humanitarian organizations in Nairobi City County play a vital role in advancing the social and economic conditions of poor and low-income residents. However, many initiatives fail to achieve their intended goals due to insufficient stakeholder management, affecting project completion timelines, budget adherence, quality preservation, scope fulfillment, and stakeholder satisfaction. This study investigated the impact of stakeholder management on project performance in humanitarian organizations in Nairobi City County, Kenya. Specifically, the study sought to assess the influence of stakeholders' interests, measure the impact of project communication, determine the level of stakeholder participation, and evaluate the effect of conflict management on project performance. The study employed a descriptive research design targeting 3,101 key stakeholders from 201 humanitarian NGOs registered in Nairobi City County. Using Yamane's formula, a sample size of 354 respondents was calculated and selected through stratified random sampling. The sample comprised project managers, project staff, and local beneficiaries involved in humanitarian projects implemented between 2016 and 2022. Data was collected using structured questionnaires with closed-ended questions measured on a five-point Likert scale. Analysis was conducted using SPSS software, employing descriptive statistics, Pearson correlation analysis, and multiple linear regression. The study was anchored on stakeholder theory, agency theory, communication theory, and systems theory. The response rate was 87% (308 respondents). Correlation analysis revealed strong positive relationships between project performance and stakeholders' interests (r = 0.848), project communication (r = 0.879), stakeholders' participation (r = 0.729), and conflict management (r = 0.819). Multiple regression analysis showed that these variables collectively explained 88.2% of the variance in project performance (Adjusted R² = 0.882, F = 575.632, p < 0.001). Project communication emerged as the strongest predictor (β = 0.360), followed by conflict management (β = 0.296), stakeholders' interests (β = 0.268), and stakeholders' participation (β = 0.134). All relationships were statistically significant at p < 0.001. The study concluded that stakeholder management significantly influences project performance in humanitarian organizations. Effective project communication, robust conflict management, proper alignment of stakeholder interests, and active stakeholder participation are critical determinants of project success in humanitarian contexts. Humanitarian organizations should develop comprehensive communication strategies, implement participatory project management approaches, establish robust conflict management systems, and prioritize stakeholder interest alignment. Organizations should integrate all stakeholder management dimensions into their project management frameworks to maximize performance outcomes