Browsing by Author "Koech, Stanley Kipkirui"

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    Information Systems Characteristics and Performance of Uasin Gishu County Government, Kenya
    (Kenyatta University, 2024-05) Koech, Stanley Kipkirui
    Kenya has been actively working on modernizing government services through adoption of Information and Communication Technology. Advancements in technology render existing information systems obsolete over time. The county government struggle to keep pace with the advancements, leading to outdated systems that fail to meet current needs and standards . The aim of the study was to investigate information systems charactaristics and performance of Uasin Gishu County Govervement, Kenya.The study was driven by the given objectives to analyze the influence of system quality on performance of Govermental organization a case of Uasin Gishu County Government, Kenya; to determine the influence of accuracy and performance of Uasin Gishu County Government , Kenya;to examine the influence of efficiency and performance of Uasin Gishu County Government, Kenya and to assess the influence of data quality and performance of Uasin Gishu County Government, Kenya.The study was guided by Balanced Scorecard and Technology Acceptance model.The target population was 140 and a sample size of 105 respondents.The respondents were members of staff of the county, implementers of the systems and providers of IT Services to the County. Data analysis was achieved by use of descriptive statistics through the IBM statistical package for social sciences (SPSS) ,to ascertain frequencies, percentage, standard deviation, and arithmetic mean for the closed-ended questions and presentation done on tables and chart. Descriptive research Design was used and primary data collected by administering Questionnaires to respondents whereas gathering of secondary data is by the use of publication, internet sources and Student papers. The study concluded that, A high level of system quality ensures that the information system's functionality meets the needs of users and the organization. It should provide all the required features, capabilities, and tools to support business processes and objectives.Reliable information systems minimize downtime and disruptions. System quality is essential for ensuring that the system remains available and operational when needed .Quality systems are designed to scale with the organization's needs. They can adapt to changing workloads, accommodate growth and incorporate new technologies without compromising performance.System quality includes measures that are robust to prevent unauthorized asscess and protect data. A secure system is essential for safeguarding the integrity and confidentiality of information.High-quality information systems prioritize user experience..The findings indicated that accuracy is a fundamental component of overall data quality. Inaccurate data can lead to data quality issues such as inconsistencies, errors, and data-related problems, negatively impacting system performance.Many industries are subject to regulations that require accurate reporting and data handling. An information system's accuracy is crucial for ensuring compliance with these regulations, which can have legal and financial consequences if not met.Accurate information systems reduce the time and effort required to correct errors or resolve discrepancies.The researcher recommended the influence of system quality on performances of governmental organization should ensure that the government's IT infrastructure is up-to-date and reliable. High-quality systems should adhere to best practices and regulatory standards to safeguard citizen data. The influence of accuracy and performance of Uasin Gishu County Government, Kenya.The researcher suggested to investigate how the integration of machine learning and Artificial intelligence technologies can enhance information systems' performance in terms of predictive analytics, pattern recognition, and decision support.