Kenyatta University Repository

Kenyatta University Institutional Repository is a digital archive that collects, preserves and disseminates scholarly outputs of Kenyatta University.

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Recent Submissions

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Influence of E-Payments on Performance of East Africa Portland Cement PLC, Kenya
(IJSSHR, 2023-11) Ogola, George Ochieng’; Mutuku, Morrisson
The use of electronic procurement tactics to increase an organization's productivity has become increasingly mainstream in recent years. Due to the high cost of purchases, organizational performance expectations in the public sector have not been fulfilled, forcing the procurement unit to look for more funding that may not be available and could also take a while to be approved by The National Treasury. Therefore, this study sought to investigate the influence of e-payments on performance of East Africa Portland Cement Plc, Kenya. The study employed descriptive research design with a target population of 111 employees and sample population of 58 respondents was selected using simple random sampling method. Semi-structured questionnaires were employed to collect primary data. SPSS descriptive statistics analysed quantitative data (version 24). Descriptive statistics such as mean and standard deviation were carried out. Further inferential statistics specifically multiple regression analysis was conducted. Data was presented using tables. Ethical considerations such as confidentiality, anonymity and privacy were observed. The findings suggest that East Africa Portland Cement PLC in Kenya has effectively integrated various electronic and web-based technologies in its operations, leading to positive perceptions from respondents across different sections. The use of e-payments, e-tendering, e-ordering and e-sourcing has contributed to improved supply chain processes, enhanced vendor relationships, and increased efficiency in operations. The study recommends for promotion of digital payment adoption, enhancement of e-tendering platforms, investment in e-ordering and inventory management, facilitation of e-sourcing and vendor collaboration, improving the internet infrastructure and provision of training and workshops to enhance their digital literacy and understanding of e-commerce and supply chain technologies.
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Employee Development Practices and Employee Effectiveness in Commercial Banks in Garissa County, Kenya
(The Strategic Journal of Business & Change Management, 2023-11) Maow, R. M.; Muli, J.
his study investigated the influence of employee development practices on employee effectiveness in commercial banks in Garissa County, Kenya. The specific objectives were to examine the effect of training, promotion, job enrichment, and job rotation on the effectiveness of employees in commercial banks in Garissa County, Kenya. Team effectiveness model and human capital theory served as the study's guiding principles. The research design for this study was descriptive survey. Eight branches of Commercial banks located in Garissa County were the subject of the analysis, and the 55 branch workers were the subject of observation. In this study, the target population was 241 employees comprising of the top management, middle level management and support staff. Krejcie and Morgan (9170) method was used to determine a sample size of 148 respondents. Stratified proportion sampling technique was hence used in this study. Primary data was collected using structured questionnaires. Face validity was determined using expert opinion while the reliability of the instrument was determined using cronbach’s alpha coefficient whereby alpha coefficient obtained was of 0.8 which was considered to be reliable. Data collected was quantitative and was analyzed by both descriptive statistics and inferential statistics. Descriptive statistics used was mean and standard deviation while inferential statistics was done using a multiple regression analysis. The results are presented in form of tables. The findings of this study were that human development practices of training, promotion and job enrichment have a positive and significant effect on the effectiveness of employees, while job rotation has a moderate effect on employee effectiveness. The conclusion of the study was that human resource management of commercial banks should ensure that employees are developed in relation to the work, tasks that employees are given and that job rotation to be effective it has to be inter-branch rotations and not rotation within the branch. The recommendation was that first, commercial banks should develop training modules specific to the branches for them to be effective. Secondly, training to include job rotation policy.
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Operational Strategies and Performance of Kenya Vehicle Manufacturers Limited Thika, Kiambu County, Kenya
(IJCAB, 2023) Mathenge, Nahashon Kibui; Obere, Eliud
Organizational performance at Kenya Vehicle Manufacturing Limited has declined due to failure to meet set targets and inefficiencies, defiance with policy guidelines, noncompliance with the service charter, and a delayed process of core function automation. This study’s general objective was to establish the degree to which operational strategies influence the organizational performance at Kenya vehicle manufacturers limited Thika, Kiambu County. This study is based on the following specific objectives: to understand how performance is influenced by systems and processes, examine the influence of innovations, demonstrate how performance is influenced by stakeholder involvement and finally, to examine the influence of internal control practices on organizational performance at Motor Vehicle Assemblies in Thika, Kenya. The research builds upon three theories: Resource-Based View Theory, Systems Theory, Stakeholder theory and Balanced Scorecard Theory, all of which were useful in supporting the study's variables. In this study, a cross-sectional study design was employed. The study centered on a population of 139 employees comprising of 98 from technical department, 22 from procurement department, 10 from marketing department, 3 from finance department and 6 employees from administration department at the Kenya Vehicle manufacturers limited in Thika Town, Kiambu County. The study specifically sampled the employees in all departments including the 62 from technical, 14 procurement 6 marketing and 2 from finance and 4 in the administration. The researcher randomly administered both open and close ended questionnaires that were used to collect data. On reliability of instruments, it was first discussed by the researcher and the supervisors, who offered their expertise and made sure the instruments, measured what they were intended to measure. The Cronbach’s coefficient Alpha, a method of testing the internal constancy of a test was used in the study to assess the internal reliability and consistency of the questionnaire. Purposive sampling was utilized to take note of the important participants and key informants, including managers and supervisors while simple random sampling was utilized in assembling data from junior employees. The researcher analyzed data from questionnaires through the use of descriptive statistics, subjecting the data to percentages and frequencies. Pearson's correlation test was used to determine whether there was any correlation between any two variables. The predictive impact of strategic management operations on employee performance was under review using regression analysis. The qualitative statistics went through thematic analysis. The findings showed that that for every unit increase in systems and controls, organizational performance increased by 62.1 percent; however, every unit decreased in innovations, organizational performance decreased by 27.3 percent. According to the study, the drop in innovations was as a result of the fact that some staff members' skill levels was not in synchronization with the Vehicle Manufacturers Limited's specific organizational performance needs. Employees may have possessed the academic credentials to manage administrative issues for others, but not operational performance. The study also found out that every unit increase in stakeholder involvement boosted organizational performance by 18.0 percent, and every unit increase in internal controls on organizational performance increased organizational performance by 45.5 percent.
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Monitoring and Evaluation Systems and the Performance of Disease-Specific Health Projects in Homa Bay County, Kenya
(The Strategic Journal of Business & Change Management, 2023-11) Ogise, A.; Gachengo, L.
This study assessed the impact of monitoring and evaluation systems on the performance of disease-specific health projects in Homa Bay County, Kenya. The study employed descriptive research design. The target population for this study was the stakeholders of disease specific health projects in Homa Bay County. In order to arrive at the number of respondents, the researcher applied the principle of saturation point. On the other hand, qualitative data was gathered from other stakeholders such as the County Health officers, NGOs implementing HIV/AIDS projects and health experts. Data collected from the semi-structured questionnaires was analyzed using the Statistical Package for the Social Sciences (SPSS) software. On the other hand, the qualitative data collected was analyzed using content analysis. The study found that M&E output, efficiency and sustainability had a positive significant relationship with the performance of disease-specific health projects in Homa Bay County, Kenya. The study concluded that outputs in Monitoring and Evaluation (M&E) are tangible products or services produced as a result of program or project activities. Monitoring and evaluation is a way of improving efficiency and effectiveness of a project, by providing the management and stakeholders with project progressive development and achievement of its objectives within the allocated funds. Sustaining the M&E system recognizes the long-term process involved in ensuring the longevity and utility of an M&E system which involves demand, structure, trustworthy and credible information, accountability, incentives and capacity. The study recommended that the organization should identify specific and measurable indicators to measure outputs so that progress towards achieving outputs can be tracked over time. Ensure indicators are achievable based on available resources and capacity. The organization should ensure adequate skilled staff and financial resources are available for the development of an effective M&E system. The organization should consider the opportunities and threats for its sustainability performance and impact, such as changing contexts, expectations, or regulations and then update and refine its process accordingly, and plan for continuous improvement and learning.
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School Anxiety as a Correlate of Academic Achievement among Form Three Students in Kitui County, Kenya
(International Journal of Social Science and Humanities Research, 2024-02) Muimi, Dorcas Mutanu; Mutweleli, Samuel; Ireri, Antony
This study intended to examine students' school anxiety, as a predictor of students' academic achievement. The primary objective was to ascertain the existence of a correlation between school anxiety and academic achievement. Social cognitive theory (Albert Bandura, 1989), was used to guide this study. The research used an ex post facto research design, and was conducted in Kitui County, Kenya. This research targeted the entire form three students in government sponsored schools in Kitui County in 2023. The sample consisted of 400 students in form three who were chosen from 10 different schools. The schools and participants were selected through purposive and stratified sampling procedures. Simple random technique was also used. Examination records served as a tool for measuring students' academic achievement. Piloting of the study was done using 20 form three students in schools within Kitui County. The study used descriptive and inferential statistical procedures to analyze the data. Specifically, it used Pearson’s Product Moment Correlation Coefficient, Multiple regression. School anxiety had a significant negative relationship with academic achievement (r (386) = -0.24, P< 0.05). This study may benefit educational policymakers by providing them with insights on developing educational practices that make a school a more pleasant environment for its students.