Browsing PT-School of Hospitality and Tourism Management by Title
Now showing items 1-7 of 7
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An assessment of the relationship between hotel ratings and customer satisfaction with service delivery in hotels in Mombasa county, Kenya
(Kenyatta University, 2014-11-28)Kenya is among the famous tourist destinations in Africa. The government has initiated various campaigns to promote tourism. One of the major and significant components of tourism that should be considered is hotels. A ... -
Determinants of career choice by hospitality management students in ,Nairobi, Kenya
(Kenyatta University, 2014)Career selection is one of the many important choices students make in determining their future paths. Personal aptitudes, educational attainment, environmental conditions and job market are among factors that largely ... -
Determinants of diner response to oriental cuisine in speciality restaurants and selected classified hotels in Nairobi county, Kenya
(Kenyatta University, 2014-11-28)Oriental cuisine refers to ethnic food or specific regional CUISIne of the Far East. Countries of the Far East are Japan, China, Malaysia, Korea, Vietnam, Indonesia and Thailand. Cuisine of the East is viewed as inedible ... -
Effects of facilities management on workers performance in 3-5 star hotels in Nairobi county, Kenya
(Kenyatta University, 2014-09-26)In today's competitive business environment, hospitality organisation can no longer afford to waste the potential of their workforce. Facilities management continues to affect the way in which hotel property and other ... -
Homestay Tourist Accommodation as a Concept to Boost Rural Economies in Kenya: A Case of Taita Taveta County
(2013-12-23)The economic potential of tourism in less developed countries has been identified as an important contributing factor to global tourism growth. In most developing countries, tourism has normally been portrayed as a ... -
Impacts of information and communication technology on competitive advantage in 3-5 star hotels in Nairobi
(2014-08-01)The main purpose of this study is to examine the role of Information and Communication Technology (lCT) in creating competitive advantage in selected hotels in Nairobi. The study also seeks to find out the extent to which ... -
The meal experience: investigating customer satisfaction and behavioral intention in starrated restaurants in Nairobi and coastal region, Kenya
(2014-07-24)Customers arrive at a restaurant with preconceived expectations regarding the food, service, ambience and price. By satisfying these, the meal experience is acceptable and consumers are satisfied. If on the other hand they ...
