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Total Quality Management Practices and Performance of Savannah Cement Limited, Kenya
(International Academic Journals, 2018)
A firm’s performance is a function of how well managers use quality management practices to improve the quality of products and services. In today’s global environment, organizations are constantly looking for ways to ...
Operating Environment and Performance of Small and Micro Enterprises in Urban Townships in West Pokot County, Kenya
(IJCAB Publishing Group, 2019)
Small and Medium Enterprises (SMEs) in Kenya have not performed creditably well and hence have not played the expected vital and vibrant role in the economic growth and development of Kenyan economy. This situation has ...
Quality Management Initiatives and Performance of Commercial Banks in Makueni County, Kenya
(International Academic Journals, 2018)
The banking sector has consistently been characterized by persistent operational inefficiency and poor customer services and in order to address the problems of inefficiency in performance these organizations are fast ...
Total Quality Management Practices and Service Delivery at the Nairobi Hospital, Kenya
(International Academic Journals, 2019)
The Nairobi hospital operates in the health sector that is faced with high level of competition resulting from other players in the private sector including the Aga Khan hospital and MP Shah Hospital. Customers are ...
Influence of Strategic Planning on Performance of Commercial Banks in Kenya: Case of Barclays Bank of Kenya
(International Academic Journals, 2018)
Over the last five years, the banking sector globally and particularly in Kenya has performed dismally courtesy of heightened competition from other players in the financial sector, unfavourable government policies, the ...
Competitive Strategies and the Performance of Matatus in the Public Service Transport Sector in Nairobi City County, Kenya
(International Academic Journals, 2018)
The transport sector in Kenya is characterized by non-conformance to regulations, poor infrastructure, high costs, poor safety and inefficiency aggressive competition for passengers on the road, unsafe operations, a low ...
Effect of Competitive Strategies on Performance of Uber Online Taxi Firm in Nairobi, Kenya
(IJCAB Publishing Group, 2019)
The aim of this study was to investigate the effect of competitive strategies on the performance of Uber Online Taxi Firm in Nairobi, Kenya. The specific objectives of the study were: to examine how leadership, differentiation, ...
Strategic Resources and Performance of Commercial Banks in Kenya: Case of Equity Bank Limited
(International Academic Journals, 2018)
Firms always strive to gain competitive advantage over their rivals in the industry. Banks have faced a decline in their performance over the last 10 years in Kenya and globally due to immense competition of other lenders, ...
Total Quality Management Practices and Performance of Rusinga Group of Schools in Kenya
(International Academic Journals, 2018)
The Education sector has consistently been characterized by persistent operational inefficiencies and poor customer services and in order to address the problems of inefficiency in service delivery these organizations are ...
Total Quality Management Practices and Performance of Organizations in the Real Estate Industry, Case of Property Developers in Nairobi City County, Kenya
(IJCAB Publishing Group, 2019)
The real estate industry is one of the most important industries for the development and economy of a nation and therefore important that adequate measures are put in place to ensure quality in the sector. Most of the ...