Browsing MST-Department of Business Administration by Title
Now showing items 1856-1875 of 1919
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To investigate challenges facing entrepreneurship as a tool to job creation in the CBD Thika Municipality, Kenya
(2011-08-23)The central problem of this study is that despite the critical role of entrepreneurship in creating employment, the rate at which jobs are created is quite dismal. Factors leading to this low number of jobs created have ... -
To investigate factors influencing implementation of upgrading project within Kibera slum in Nairobi Kenya
(2012-07-09)Slum upgrading has been a c;oncem to the Kenyan govemment and this led to the establishment of the Kenya Slum Upgrading Programme (KENSUP) in 2000. It is the body involved in the upgrading process and constitute several ... -
To investigate social marketing strategies used by organisations involved in fighting HIV/AIDS amongst the youth in Kenya
(2013-02-18)Social marketing is a fairly new discipline in marketing used to promote behaviour change and was introduced in Kenya by Population Services International (PSI) for family planning campaigns in 1990 (PSI, 2010). Though ... -
To investigate the effects of Information Systems on sustainable competitive advantage within the aviation industry. A case :Kenya Airways Limited
(2013-08-29)Information systems are used in organizations to build sustainable competitive advantage. However these systems are subject to change when organization is responding to change from the external forces. This study focused ... -
To investigate the factors affecting service delivery to farmers at KTDA Nyamache tea factory in Kisii County
(2013-01-24)This study intended to investigate the factors affecting service delivery to farmers at KTDA Nyamache Tea Factory of Kisii County. Service delivery is an important issue for organizational survival as customers' satisfaction ... -
Top Management Commitment and Organisational Performance of Kenya Ports Authority
(Kenyatta University, 2019-07)In the recent past, companies have experienced mixed performance attributed to lack of application of management strategies. Operational performance need to be focused on long term competitive advantage. This helps ... -
Top Management Support and Quality Service Delivery by the Nairobi City County Government, Kenya
(Kenyatta University, 2017-10)Organizations have realized the importance of providing quality services to customers. The public service is charged with the responsibility of providing quality services however; this might be difficult to achieve due to ... -
Total Quality Management and Organizational Performance of Deposit Taking Micro Finance Institutions in Nyandarua County, Kenya
(Kenyatta University, 2021)In Kenya, micro finance institutions have continued to grow though most of them continue to face serious financial difficulties and poor performance. The micro finance institutions have barely been able to grow the customer ... -
Total Quality Management and Performance of Insurance Companies in Mombasa County Kenya
(Kenyatta University, 2018-07)Insurance companies in Kenya have continuously performed poorly with some collapsing leading to losses to the stakeholders. This has necessitated the need to examine the management practices employed by the insurance ... -
Total Quality Management on Service Delivery in Uasin Gishu County Government Ministries, Kenya
(Kenyatta University, 2016-05)The quality of service delivery offered by government depends on various agreed upon parameters. In the public sector, service delivery forms the backbone for a healthy economy of a country and when public services are ... -
Total Quality Management Practices and Operational Performance of Kenya Revenue Authority
(Kenyatta University, 2018)In the context of global competition, changing consumer demands and influence of technology, public and private organization are striving to achieve their goals by embracing Total Quality Management practices such as ... -
Total Quality Management Practices and Operational Performance of Nairobi Bottlers Limited, Kenya
(2018-06)The beverage sector in Kenya has consistently been characterized by persistent operational inefficiency and poor customer services. In order to address the problems of inefficiency in service delivery these organizations ... -
Total Quality Management Practices and Organization Performance of Logistics Companies: A Case of Consolbase Limited Mombasa, Kenya
(Kenyatta University, 2021)logistical companies have a complex supply chain management (SCM) that requires huge resources to implement because of the scope of internal functions as well as external parties‟ operations. It is upon this statement ... -
Total Quality Management Practices and Organizational Performance in Manufacturing Industries in Kenya: A Case of Mabati Rolling Mills
(Kenyatta University, 2017-07)Organisations all over the world have been trying to cope with a rapidly changing business environment in which management have to be more astute in finding ways to sustain or gain competitive advantage. Most manufacturing ... -
Total Quality Management Practices and Performance of Airlines in Kenya, Case of Air Kenya Express Limited
(Kenyatta University, 2018-10)The Airline industry in Kenya is faced by several challenges. The challenges being faced include diminishing market potential, high fuel prices, safety records, need for skilled human resources, internal liberalization, ... -
Total Quality Management Practices and Performance of Commercial Banks in Kilifi Town, Kenya
(Kenyatta University, 2020-05)Commercial banks in Kenya are working on achieving maximum quality possible both on the services and products offered. As a result all the banks have opted for the adoption of total quality management. Despite the widespread ... -
Total Quality Management Practices and Performance of Deposit Taking Savings and Credit Cooperativesin Mombasa County, Kenya
(Kenyatta University, 2021)Savings and credit cooperatives are a crucial part of Kenya’s financial system. Compared to commercial banks, this is smaller but its significance is far much greater. Despite their important contribution towards the growth ... -
Total Quality Management Practices and Performance of Level Four Hospitals in Kilifi County, Kenya
(Kenyatta University, 2022)The performance of the public hospitals in Kenya has not been optimal. It is estimated that more than 74,000 children in Kenya die every year before reaching five years due to the poor service quality of the hospitals. In ... -
Total Quality Management Practices and Performance of Savannah Cement Limited, Kenya
(Kenyatta University, 2019-04)A firm‟s performance is a function of how well managers use quality management practices to improve the quality of products and services. In today‟s global environment, organizations are constantly looking for ways to ... -
Total Quality Management Practices and Quality Service Delivery in 3 to 5 Star Hotels, Nairobi City County, Kenya
(Kenyatta University, 2020-10)The aim of every hotel is to deliver quality service that matches customers’ expectations in any service encounter at the same time remaining profitable. The hotel industry in Kenya is faced with competition emanating from ...
