Browsing MST-Department of Hospitality Management by Issue Date
Now showing items 1-20 of 64
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The Effects of HIV/AIDS on Human Resource Operations in the Hospitality Industry. "A Case Study of the Coastal Region of Kenya"
(2007-07)There are about 39.5 million people globally living with the human immunodeficiency virus (HIV). Sub-Saharan Africa has the highest prevalence with just over 24 million people who are HIV positive. Kenya has approximately ... -
Factors influencing provision and consumption of African traditional foods in classified and unclassified restaurants in Nairobi, Kenya
(2011-05-08)The study sought to investigate factors influencing the provision and consumption of African traditional foods in classified and unclassified restaurants in Nairobi. The specific objectives were to determine the socio-economic ... -
Assessment of domestic tourism among the residents of Nairobi, Kenya
(2011-05-08)Tourism is an instrument for promoting the economy and livelihood of the people in developing countries, Kenya included. The loss of revenue from the industry in the 1990's had to be made up by involving locals through ... -
Nairobi's five star hotels corporate social responsibility programmes and their impact on society
(2011-08-09)Corporate social responsibility, otherwise known as CSR, has been defined as the continuing commitment by businesses to contribute to economic development while improving the quality of life of the workforce and their ... -
Assessment of outsourcing decision-making in star-rated hotels in Nairobi-Kenya
(2011-11-07)The emergence of outsourcing service providers in the global market and the rapid development of information technology, has brought about new dimmensions in business management. Non-core activities no longer need to be ... -
Gaining competitive advantage for Kenyan hotels through application of information and communication technology: a case study of 2-5 star rated hotels
(2011-12-01)This study was a response to the present crisis in Kenyan hotels that are threatened by a dwindling international market share. It sought to establish a clear relationship between Information and Communication Technology ... -
Hospitality Industry Employers' Expectations and Perceptions of Employees' Competences in Nairobi Hotels
(2012-01-30)The Kenya hospitality industry had evolved to be a major foreign exchange earner up to December 2007 when post election violence made it dwindle. However, as it continues to pick up again there is a need for quality service ... -
Factors affecting application of food and bevarage service techniques by public technical institution graduates in five-star hotel restaurants in Nairobi
(2012-04-12)Students who are on industrial attachment in the hotels have expressed concern over under-utilization of the skills acquired as well as being exposed to new ways of performing the tasks. They exhibit low morale after the ... -
Assessing compliance with food hygiene requirements among urban and sub-urban classified hotels in Bauchi State, Nigeria
(2012-04-12)The hospitality industry being allied with public health through the provision of food and drinks is guided by a number of food safety regulations among which is the Food Safety Act (1990) with the aim of safeguarding ... -
The effects of alcohol and drug abuse on work performance of employees in selected star rated hotels at the Kenyan Coast
(2012-04-12)Alcohol and Drug abuse at the workplace poses a great challenge to the growth and 'development of the hospitality and tourism industry in Kenya. Presently, about 200 million people or 5 per cent of the world's population ... -
Occupational accidents in hotels within Eldoret town, Kenya: awareness and prevention
(2012-04-12)This study is entitled, "Occupational Accidents in hotels within Eldoret Town: Awareness and Prevention". The specific objectives of the study were to establish whether there are policy guidelines relating to prevention ... -
Assessment of the labour turnover and wastage levels in three to five star-rated hotels in Nairobi, Kenya
(2012-04-12)Labour turnover represents direct cost to organizations. It affects organizational growth, profitability and customer satisfaction. The purpose of this study was therefore to establish internal and external causes labour ... -
Shompole eco-lodge's influence on community development in the Magadi Region, Kenya
(2012-12-03)The tourism industry has been recognized as a major industry which could help in development and poverty reduction in Kenya. This is especially through ecotourism and community-based tourism enterprises which can ensure ... -
Factors Hindering Kawiru Community Participation in Tourism Development in Meru National Park,Meru County,Kenya
(2013-03-20)This thesis examines reasons why Kawiru, a local community living around Meru National Park does not play an active role in tourism development despite being a key stakeholder in the conservation and tourism agenda of ... -
Community Based Tourism Programmes Entrepreneurial Performance and Capabilities in Arusha,Tanzania
(2013-03-21)This study aimed to investigate entrepreneurial performance and capabilities for community based tourism programmes (CBTPs) and their supply chain businesses for communities located at close proximity to protected areas ... -
Hygiene Practices in Urban Restaurants: Investigating Possibilities of Introducing HACCP Systems in Thika Town
(2013-08-14)The restaurant food sector has experienced significant growth in the past few decades due to population growth and rapid urbanization. Despite the economic benefits of the sector, it has been recognized as a potential ... -
Assessment of slum tourism as a viable tourism product : the case of Kibera in Nairobi, Kenya
(2013-11-25)The study was conducted in Kibera slum in Nairobi. It focused on assessing slumtourism as a viable tourism option. The objectives were to: determine the maintourism attraction in Kibera slum, establish the perceptions of ... -
An assessment of training relevance and its implications on job performance and customer satisfaction (a case of four and five star hotels in Nairobi)
(Kenyatta University, 2014)The study examined linkages between job performance and training in the hospitality industry and the subsequent effect on customer satisfaction. The general objective for the study was to assess customer satisfaction in ... -
Hygienic practices of the street food vendors and microbiological quality of selected cooked street foods in Mombasa island, Kenya
(2014-01-21)The street food sector has experienced significant growth in the past few decades due to rapid urbanisation. Despite the economic benefits of the sector, it has been recognized as a potential hazard to public health when ... -
Factors affecting performance in food and beverage craft course examinations in technical training institutions in Nyanza province Kenya
(2014-05-08)The hospitality industry is one of the largest employers and among the highest revenue earners in Kenya. The industry is served by graduates of the Food and Beverage Craft Course (FBCC), which is offered in the various ...