Browsing PHD-Department of Hospitality Management by Issue Date

Mass customisation as a business strategy for five star hotels in Nairobi, Kenya

Khayiya, Rosemarie Ayuma (2011-08-24)

Mass production as a paradigm of marketing management has dominated the world industrial production. Competition and changing consumer tastes and preferences show that, mass production is not enough to keep businesses ...

Customer satisfaction and loyalty in the application of the all-inclusive holiday concept at the Kenyan Coast

Mutisya, Mary M. (2012-04-12)

All-inclusive holidays can be defined as those where all travel, accommodation and a substantial amount of food and drink, together with activities such as entertainment, trips or sports coaching are included in a pre-paid ...

Measuring efficiency and benchmarking classified two-five star hotels in Nairobi and Mombasa, Kenya

Gesage, Methuselah B. (2012-12-04)

The Government of Kenya recognizes the role played by hotels and restaurants in terms of wealth creation, contribution to Gross Domestic Product (GDP) and its multiplier effect that acts as a stimulus to the growth of other ...

Yield Management Strategy in Kenya’s Town Hotels: Opportunities and Scope in Room-Stock Management

Miricho, Moses Ngatia (2014-02-19)

Tourism in Kenya is not only cyclic, but suffers heavily from national and international politics. The result is an uncertain future for the country‟s hotel-bed occupancy. Part of the bed-occupancy solution may be found ...

Choice of Hotel Facilities by Guests with Physical Disabilities in Nairobi, Kenya

Murungi, Charles Muthamia (2014-03-06)

As effort is made to boost tourism in the country, hotels and tourism planners must identify areas with growth potential or identify niche markets as a potential new source of tourists both locally and internationally. ...

Hotel General Managers Perception of Factors Related to Women Career Progression in the Hospitality Industry at the Coast Region of Kenya.

Nzioka, Alice Mueni (2014-03-06)

This study was a descriptive survey and the research methods employed included both quantitative and qualitative. The study was conducted in the coastal region of Kenya. Records held by the Kenya Association of Hotel ...

The efficacy of park branding in influencing choice behavior of tourists to Kenyan parks

Maingi, Shem Wambugu (2014-08)

Kenya‟s tourism sector remains relatively underdeveloped, compared to other destinations globally, in terms of number of tourists, yield and diversity of experience. As a result, there was need to assess the efficacy of ...

Service, quality evaluation and management practices of guest houses in Mombasa island, Kenya

Opondo, Josephine A. (2014-09-09)

Guest houses offer an opportunity for entrepreneurs to offer accommodation services at more affordable rates. They have limited number of rooms and are therefore easier to operate and maintain. Additionally, Guest house ...

Manager’s Perception Towards Security Factors: A Comparative Examination of 3 to 5 Star Hotels in Nairobi and Mombasa Counties-Kenya

Maranga, V. N. (Kenyatta University, 2015)

In Kenya, tourism has been recognized as one of the key drivers of economic growth and poverty reduction. This is because tourism has a great multiplier effect that is able to catalyze growth in all sectors of the economy. ...

Influence of occupational hazards on employees’ Job performance in housekeeping department of budget hotels in Kaduna Metropolis, Nigeria

Rakiya, Ladidi Abubakar (Kenyatta University, 2015-11)

Evidence has accumulated to suggest that occupational injuries are on upsurge in developing countries such as Nigeria and little or no consideration has been paid to this trend by the authorities. In this study, influence ...

Food safety and hygiene practices: a comparative study of selected technical and vocational education and training and university hospitality schools in Kenya

Wandolo, Monica Akinyi (Kenyatta University, 2016-06)

Food is a basic human need that plays a vital role in the sustenance of life. Its safety, however, has become a major concern to the food industry given that the consumption of contaminated food and water contributes to ...

Household food security and dietary micronutrient intake among mothers in Mwea West sub County, Kirinyaga County, Kenya

Mugambi, Rahab Muthoni (2017-01)

Household food security has been the subject of many studies, majority of them focusing on members of the household other than women. The purpose of this study was to investigate household’s food security status and dietary ...

Influence of gambling on casino employees’ behaviour in Nairobi County, Kenya

Kinuthia, Teresa Wangui (2017-07)

Casinos globally generate profits for the owners and other stakeholders andincrease the overall Gross Domestic Product of a country as a result of fees generated from licensing and imposed taxes of operation.In Africa, the ...

Factors Influencing Employee Retention in the Hospitality Industry in North-West Region of Nigeria

Matazu, Muntari Ado (Kenyatta University, 2017-10)

Employee retention is one of the main challenges faced by hospitality industry. In today’s growing competitive global economy, retaining the intellectuals is one of major concern encountered by most industries. However, ...

Small and Medium-Sized Tourism Enterprises as Drivers for Inclusive Growth: Perspectives of the Regulatory Framework in Mombasa County

Kimaiga, Ruth Kemunto (Kenyatta University, 2018)

The Tourism sector plays a significant role in the development of many economies worldwide. Ideally, the sector has been credited with the creation of millions of jobs to populations globally. Although tourism has experienced ...