The financial sector has steadily been defined by unending operational challenges and poor performance. As a way of dealing with underperformance, banks have been implementing Total Quality Management to enable them to ...

Three major commercial banks collapsed in 2015 and 2016 due to capital shortages, and CBK put them under liquidation and receivership in less than two years, demonstrating the country's commercial banks' poor performance. A ...

Organizations seek as priority the aim of retaining a proficient and quality workforce. When employees are satisfied with their job, they worked towards attaining set targets, taking up additional responsibilities, accepting ...

Three major commercial banks collapsed in 2015 and 2016 due to capital shortages, and CBK put them under liquidation and receivership in less than two years, demonstrating the country's commercial banks' poor performance. A ...

Capping of interest rates by the Central Bank of Kenya in September 2016, led to massive downsizing by commercial banks in Kenya in order to reduce costs, survive and generate profits. However, by the end of financial year ...