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Total Quality Management Practices and Performance of Commercial Banks in Kenya: Case of Kenya Commercial Bank Limited
(International Academic Journals, 2018)
The overall goal of any business entity is to have the needs of customers satisfied. They do this by offering quality products or services. It is imperative that within an organization, all internal customers are satisfied ...
Total Quality Management Practices and Performance of Commercial Banks in Kenya: Case of Kenya Commercial Bank Limited
(International Academic Journals, 2018)
The overall goal of any business entity is to have the needs of customers satisfied. They do this by offering quality products or services. It is imperative that within an organization, all internal customers are satisfied ...