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Project Integration Management and Performance of Building Construction Projects in Nairobi City County, Kenya
(Strategic Journals, 2025-08) Keseko, Elizabeth K.; Tumuti, Joshua
This study assessed the effect of project integration management on the performance of building construction projects in Nairobi City County, Kenya. The theoretical framework was anchored in the systems theory, the stakeholder theory, and the Kotter’s eight-step model. The unity of analysis constituted 140 building construction projects across the Nairobi Eastern Boruogh Sub Counties. The study adopted the Yamane formula sampling 104 project managers as respondents selected using the purposive sampling approach. Data was collected using questionnaires. 11 respondents were randomly selected for a pilot study in Embakasi West Sub County to ensure the instruments' reliability and validity. Reliability was measured at 0.721 using Cronbach's Alpha Coefficient. Both descriptive and inferential statistics were employed to identify correlations between the project integration management practices and project performance. Data was analyzed using Statistical Package for Social Sciences (SPSS) Version 28 and results presented in tables and figures. Findings revealed a positive significant relationship between the project integration management practices: stakeholder management, resource management, change management, communication management and the performance of building construction projects in Nairobi City County. The overall linear regression model was a good fit:[(F0.05 (4, 93) = 14.209, p < 0.05), r=0.807, R2=0.65]. The findings established that 65% of changes in the performance of Nairobi City County building construction projects were attributed to variation in project integration management practices employed. The research indicated that most projects were completed within their budgetary provisions and stakeholders were satisfied with the final project outcome. However, there was evident uncertainty as pertains to projects being completed within the set time schedules. The study concluded that project integration management is crucial towards the performance of building construction projects. The study recommended that project managers, project supervisors and all project stakeholders should adopt all project integration management practices to enhance the overall performance of building construction projects and that policymakers should prioritize the development of comprehensive project integration systems and training programs to strengthen project performance. The researcher suggests further research on the impact of technological advancements in project integration management strategies on project outcomes.
Management Competencies and Performance of Health Projects Funded By Nairobi City County, Kenya
(Strategic Journals, 2025-08) Kyalo, Irene Nthenya; Kyalo, Josphat
This research ascertained the effect of management competencies and success of health projects funded by Nairobi City County, Kenya. Descriptive and inferential research design was utilized in this research. The target audience was 12 completed health projects with 180 staffs. Stratified random sampling was employed to determine a sample size of 80 respondents. Structured questionnaires were distributed to respondents to obtain data. The SPSS was utilized for data analysis. Descriptive statistics such as mean, standard deviation, variance, and correlation was employed to illustrate the relationship between variables. Multiple linear regression analysis was employed to demonstrate the link between research variables. The questionnaire's validity was assessed via Content validity, Construct validity, and Criterion validity. The Cronbach's Alpha coefficient was utilized to assess reliability. The study found that the managerial communication (β=0.0152, p=0.002), interpersonal skills (β=0.0417, p=0.003), decision making (β=0.0612, p=0.004) and problem solving (β=0.0338, p=0.003) had a favorable significant influence on the success of health projects funded by Nairobi City County. The study concludes that effective managerial communication enhances collaboration among team members, leading to improved coordination in health projects financed by Nairobi City County. Interpersonal skills facilitate effective communication among team members, ensuring that everyone is on the same page regarding project goals and objectives. Effective decision-making significantly enhances the performance of health projects funded by Nairobi City County by ensuring that resources are allocated efficiently and strategically. Fostering collaboration among stakeholders, including government agencies, NGOs, and community members, to create more effective health solutions. The research recommends that the County should carry out an in-depth analysis of the communication strategies employed by managers to convey information about the performance of health initiatives supported by Nairobi City County. The County should focus on developing active listening techniques to better understand community needs and concerns during health initiative meetings. The County should implement stakeholder engagement strategies to gather diverse perspectives and insights that can inform the evaluation and performance assessment of health initiatives. The County should develop a comprehensive training program for health workers to enhance their analytical skills and decision-making processes.
Resources Alignment and Performance of Public Transport Service Sector in Nairobi City County, Kenya
(Strategic Journals, 2025-08) Huka, Yahya Ahamed; Anyieni, Abel
Despite the pivotal role of the Matatu Sacco sector in economic development, it faced numerous challenges, including a decline in new registrations and road traffic accidents, particularly in Nairobi City County. The study aimed to investigate the effect of resource alignment on the performance of public transport services in Nairobi City County, Kenya, focusing on the Matatu Sacco sector. The research design used in the study was carried out through descriptive survey and it was meant to test the hypotheses on the alignment of the organizational structure, resource, marketing and culture with its impact on organizational performance on the public transport sector. The target study consisted of all the 73 registered, public transport service Saccos within Nairobi City County. A stratified sampling procedure was adopted to determine a representative sample in each of the transport Sacco. The sample was selected so that it contained general managers, human resource managers, finance managers and operations managers, the total number of samples is 116. Primary data was obtained through structured questionnaires that were to be administered on the selected managers. The results indicated that resource alignment (r = 0.615, p = 0.000) had more positive influence on organizational performance. On basis of the findings, it is suggested that organizations should concentrate on ensuring effective integration of resources with strategy. They should think of the policies to encourage flexibility of organizational designs, resource allocation systems, and cross-departmental cooperation policies that may lead to better performance and competitiveness.
Monetary Rewards and Promotion Initiatives on Employee Performance in Kenya Revenue Authority in Nairobi City County
(Strategic Journals, 2025-08) Wango, Mercy Njoki; Makhamara, Felistus
This study examined the influence of motivational rewards and promotion initiatives on employee performance at the Kenya Revenue Authority in Nairobi City County. The methodology used in the study was descriptive research design. The organization targeted was Kenya Revenue Authority and the respondents were 338 employees. The sample design used was stratified technique and the selection of the respondents was done using simple random sampling method. The sample size was 183 respondents determined by applying Taro Yamane formula. The type of data collection tool used was a semi-structured questionnaire. Piloting of questionnaire was done at Customs Services Department involving 18 respondents who represented 10% of the sample size. The validity of the instrument was ensured by applying the content and face validity assessments. The reliability was determined by using Cronbach’s alpha coefficient in which the study achieved and aggregate alpha value of 0.774 which meant that the questionnaire items were reliable. The quantitative data was analysed using descriptive statistics and use of inferential statistics like correlation analysis and regression analysis. The presentation of results was in tables. The study revealed that monetary rewards (β=0.0215, p=0.003) and promotion (β=0.0306, p=0.002) significantly influence the employee performance. The study concludes that a well-organized monetary reward system demonstrates to employees that the company appreciates their accomplishments and the methods they use, promoting desirable behaviors, enhancing morale, and reinforcing company culture. Promotion demonstrates the organization’s dedication to developing current talent and valuing diligent efforts, boosting motivation and fostering loyalty to the company. the recommendation brought from the conclusions were that there is need to provide incentives such as bonuses and revenue sharing programs for present recognition of employees who are contributing much to the organization at the same time promoting better performance. The organization must guarantee that employees comprehend their roles, responsibilities, and performance expectations from the very beginning to empower them to work towards defined objectives.
Total Quality Management Practices and Performance of Commercial Banks in Kenya: Case of Kenya Commercial Bank Limited
(International Academic Journal of Human Resource and Business Administration (IAJHRBA), 2018-03-20) Abdullahi, Amina Ayan; Bett, Shadrack
The overall goal of any business entity is to have the needs of customers satisfied. They do this by offering quality products or services. It is imperative that within an organization, all internal customers are satisfied to ensure complete satisfaction of external customers. Total Quality Management is the most currently used means of management that aim at enhancing financial performance of organizations by meeting its customer needs and quality of the products. The study mainly sought to find out the major influence that; concept of total quality has on the management of Commercial banks in Kenya. The study sought to establish the effect of total quality management practices and performance of Commercial banks in Kenya, case of Kenya Commercial Bank Limited. The objectives of the study were to establish effect of employee involvement, management commitment, continual improvement and customer focus on performance of commercial banks in Kenya, case of Kenya Commercial Bank Limited. The study was based on Knowledge based theory, Deming’s theory of Total quality management and systems approach theory. The study used descriptive research design and a population of 104 respondents drawn from top and middle level management. A sample of 40% was taken generating 42 respondents. Both structured and unstructured questionnaires with closed and open-ended questions were used intensively to gather relevant data that was used in this study. Different questions were used to give the respondents a wide variety and give room for respondents to answer the objectives. Quantitative data collected was analyzed by the use of descriptive statistics using SPSS (Version 22) and presented through percentages, means, standard deviations and frequencies. In addition, the study conducted a multiple regression analysis to estimate the model for the study. The analysed data was presented in graphs, frequencies, charts and tables for interpretation and to enable draw conclusions and recommendations thereof. The study revealed that most total management practices employed by the Kenya Commercial Bank Limited were employee involvement, top management commitment, continuous improvement and customer focus. TQM practices are meant to foster performance of commercial banks in Kenya. The study recommended that for the commercial banks and financial institutions to perform optimally there is need for improved strategy formulation and implementation geared towards TQM practices. Stakeholder involvement needs also to be enhanced to ensure the employees, customers and other parties in the management and running of commercial banks to assist in improving quality service delivery in the industry. The HR policies need to be anchored on employee welfare, participation and customer service to motivate the staff towards positive and high output