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Kenyatta University Institutional Repository is a digital archive that collects, preserves and disseminates scholarly outputs of the Institution

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Operational risk management strategies and profitability of regulated non-withdrawable deposit taking savings and credit cooperative societies in Nairobi City County, Kenya.
(Kenyatta University, 2025-11) wambisa, Conslata Adhiambo
Profitability is an important element in every organization’s financial productivity. As millions of people across Kenya continue to benefit both directly and indirectly from cooperatives, their dwindling financial profitability remains of great concern, especially the non-withdrawable deposit taking cooperatives. This project sought to establish influence of operational risk management on the profitability of non withdrawable cooperatives in Nairobi City County, Kenya. The following specific objectives were used; to evaluate influence of stakeholder engagement, internal audit, information technology systems, and external events on the profitability of these savings and credit cooperative societies. Research sought to provide answers as to whether stakeholder engagement, internal audit, information technology systems and adverse external events have influence on profitability of these cooperatives in Nairobi city county, Kenya. Scope of the study was taken from 2020 to 2024. Study was anchored on risk management theory, finance distress theory, market power theory together with behavioral theories of profitability. Descriptive study design was adopted on a population of thirty non - withdrawable deposit taking cooperatives regulated by Savings and Credit Cooperative Societies Regulatory Authority. Stratified sampling design was used to select the institutions. Primary data was collected by use of questionnaires whereby secondary data was collected using data extraction table. These were then encrypted and slated into Statistical Package for Social Scientist computer software following data correction procedure Before the study being carried out, a reliability test was undertaken to evaluate the consistency of the research tools using Cronbach’s Alpha. Validity and reliability tests were used to test instruments that were used to gather data through a pilot study on non - withdrawable cooperatives in Kiambu County, Kenya. Relevant diagnostic test, that is normality test was performed to test reliability of data. Findings were analyzed using summary statistics, in particular mean and standard deviation and statistical inference analyzed by use of multiple correlation. Pearson correlation and simple linear regressions were used to assess significance of survey parameters. Results were presented in tables and a chart. Findings obtained by the study revealed that stakeholder engagement, effectively established internal audit, information technology systems and threats from external environment all had significance influence on the economic health of cooperatives that do not offer front office services in Nairobi City County, Kenya. To ensure adherence to ethical considerations an authorization letter was obtained from Kenyatta University together with grant to carry out research by National Commission for Science, Technology & Innovation. The study recommends that an interactive stakeholder relationship, especially employees involvement in decision making processes, effective internal audit measures and information technology systems together with proper contingency plans in place to mitigate external threats should be adopted in a bid to propel financial institutions’ economic performance to the next level
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National Government Administration and the Implementation of Illicit Alcohol Control Policies in Mombasa County, Kenya
(Kenyatta University, 2025-11) Thiong’o, Monicah M.
Illicit alcohol remains a persistent public health and governance challenge in Kenya, particularly in densely populated urban areas where informal settlements, weak regulatory oversight, and economic vulnerability create fertile environments for illegal production and distribution. Changamwe Sub-County has experienced repeated incidents of illicit alcohol-related harm despite the presence of a strong legal framework. This study examined how the National Government Administration tackles the sources of illicit alcohol, regulates venues used for its consumption, and the challenges they encounter in Changamwe Sub-County.The study was guided by Agency Theory and Street-Level Bureaucracy Theory, which explain the role of frontline administrators and the structural constraints affecting enforcement. A descriptive research design was adopted. The target population comprised 379 enforcement actors drawn from NGAOs, Village Elders, Ward Administrators, Nyumba Kumi members, NACADA officers, and county enforcement personnel. A sample of 191 respondents was selected using stratified, simple random, and purposive sampling. Primary data were collected through structured questionnaires, Key Informant Interviews (KIIs), and Focus Group Discussions (FGDs). Quantitative data were analyzed using descriptive statistics and Chi-square tests, while qualitative data were analyzed thematically. The findings show that the National Government Administration primarily tackles illicit alcohol sources through the application of the Alcoholic Drinks Control Act and community sensitization efforts. Regarding illicit alcohol venues, they were mostly tackled through raids by National Government Administrative Officers. The study further found that Enforcement challenges—particularly conflict of interest and conflicting roles of the actors significantly undermined effective implementation of alcohol control activities. The study concludes that while NGAOs employ multiple strategies to curb illicit alcohol, their effectiveness is constrained by resource limitations, interference, and community resistance. It recommends strengthening inter-agency coordination, increasing logistical support, enhancing community engagement, and protecting enforcement officers from political influence to improve alcohol control outcomes.
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Organization change and performance of unga farm care Limited in nairobi city county, kenya
(Kenyatta University, 2026-11) onyango, Irene achieng
Organization change and performance of unga farm care Limited in nairobi city county, kenya. Irene achieng onyango In kenya, unga farm care limited has played a significant role in determining the Effectiveness of rearing livestock within the country, hence causing high competition Among other producing companies. The high competition for quality, affordable, and easily Accessible animal feeds is due to the more affordable imports from the neighboring east African countries, as well as european and asian countries. Despite the significant impact That organizational change can have on the company’s performance, unga farm care Limited has not fully addressed these changes; stagnating the performance of the sector over the recent years. Addressing these changes can improve organizational performance By optimizing productivity, revenue growth, market share, clientele growth, and highquality Products and services. Thus, this study sought to look into organizational change And how it affects the performance of unga farm care which is based in nairobi city County, kenya. Further, the study aimed to investigate the impact of organizational Leadership style, organizational culture, technological advancement, employee attitude, and Market conditions on the performance of unga farm care. The research was grounded on Dynamic theory, the resource-based theory, , theory of organizational change, and kotter’s 8-step model. A descriptive research design was adopted as it described the Characteristics/behavior of the study population. A population of 283 was used and a Sample size of 165 employees was obtained utilizing stratified random sampling. The Employees were recruited from the eight different departments as well as the various Organizational levels i.e., from top management to support staff in unga farm care. A Semi-structured questionnaire was utilized to gather data and content validity was utilized By the researcher to assess the instrument's correctness. A pilot study was carried out and 8 respondents making up 5% of the sample size was used to verify the validity, reliability, And suitability of the instrument in this study. This study assessed the outcomes of the Reliability coefficient using cronbach's alpha. Regression analysis was employed in data Analysis to predict the effects of organizational change on the various variables that were Examined. The study found that organizational leadership style has a positive and Significant effect on the performance of unga farm care limited. In addition, the research Established that organizational culture has a positive and significant effect on performance Of unga farm care limited. Furthermore, the study established that technological Advancement has a positive and significant effect on performance of unga farm care Limited. Moreover, the research found that employee attitude has a positive and significant Effect on performance of unga farm care limited farm care limited. The study Recommended that unga farm care limited strengthens its organizational leadership style By cultivating deeper empathy and improving responsiveness to employee needs. Additionally, the study recommends that unga farm care limited continues to build a Positive organizational culture by investing in employee empowerment initiatives. Further, The study recommends that unga farm care limited sustains and advances its Technological capabilities by investing in system automation, ensuring regular updates and Robust it security
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Sanitary provision and compliance with containment measures in Eldoret markets during the covid-19 pandemic, Uasin Gishu County Kenya
(Kenyatta University, 2026-08) Jepkorir, Kemboi Faith
Markets play a vital role in developing countries by providing affordable food and serving as key economic hubs. However, their role as public spaces also poses public health risks, particularly during disease outbreaks. This study examined markets in Eldoret, assessing sanitary conditions, Covid-19 compliance, and the extent to which market planning aligns with public health standards, with the goal of identifying areas for improvement to safeguard both traders and customers. A descriptive cross-sectional research design was used, integrating both quantitative and qualitative methods. Data was collected through structured questionnaires from 282 traders, selected using stratified random sampling from three major markets in Eldoret: Main, Municipal, and West Markets. Key informant interviews were also conducted with relevant stakeholders. Quantitative data was analysed using descriptive statistics, likelihood ratio tests, and logistic regression. Results were presented in tables and figures. Qualitative data were analysed thematically to incorporate stakeholder perspectives. Findings indicated that water supply was generally reliable in all markets, toilet and urinal facilities were considered fairly adequate, while showers were notably inadequate in the West Market. Handwashing at entry points and face mask usage were common, but hand sanitizer use was limited, fumigation was infrequent, indicating non-compliance with Covid-19 measures. Temperature checks were rarely conducted, and social distancing proved challenging due congestion, raising concerns about the potential spread of Covid-19. Therefore, compliance with Covid-19 measures was low. The Lack of testing and the predominant use of cash transactions heightened the risk, emphasizing the need for increased adherence to safety measures. Market planning also emerged as a critical issue. While the Municipal and Main market had better security and lighting, the West Market lacked these basic provisions. The overall lack of planning to ensure public health, coupled with market congestion that made social distancing not tenable, highlighted the necessity for strategic interventions. The study concludes that sanitary provision and compliance during the pandemic was suboptimal, and market planning only partially met public health standards. The study recommends infrastructure improvement particularly showers and drainage systems in the West Market, and routine maintenance. To enhance Covid-19 containment, stricter enforcement of hygiene protocols is required, including consistent use of hand sanitizers, regular fumigation, temperature screening, and a shift from cash transactions to mobile money. In relation to market planning, the study calls for increased budgetary allocation by the Uasin Gishu County Government to support public health-oriented improvements. This includes the adoption of flexible design principles in future market development, expansion of parking areas, and reorganize layouts to allow adequate spacing. These measures aim to make Eldoret’s markets cleaner, safer, and more resilient to future public health challenges