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Stakeholder Engagement and Service Delivery in the National Police Service Commission, Nairobi City County, Kenya
(EdinBurg Peer-ReviewedJournals and BooksPublishers, 2025-11) Kinuthia, Antony; Wambua, Philip
This paper examines the implications of stakeholder engagement on service delivery in the National Police Service Commission (NPSC), Nairobi City County, Kenya. The NPSC is mandated with recruitment, promotions, welfare management, and disciplinary processes of police officers. This mandate directly influences public trust and service delivery outcomes. Despite this critical role, the NPSC continues to face persistent challenges in engaging stakeholders effectively, thereby leading to inefficiencies, delays, and diminished public trust. This study investigates the implications of stakeholder engagement on service delivery in the NPSC, Nairobi City County, Kenya. A mixed-methods design was employed, targeting NPSC civilian staff, police officers of varying ranks, and community representatives. The target population comprised NPSC staff, police officers of various ranks, and community representatives. Data were collected through structured questionnaires and analyzed using descriptive and inferential statistics. The statistical analysis revealed that stakeholder engagement had a strong positive and statistically significant relationship with service delivery outcomes at the NPSC (r = 0.612, p < 0.001; β = 0.461, p < 0.05). This indicates that enhanced stakeholder participation directly improves transparency, accountability, and responsiveness in service delivery. These findings are consistent with Kaito and Njoroge (2023) and Biwott and Nyamwanya (2023), who found that inclusive engagement mechanisms significantly strengthen public trust and institutional performance in policing organizations. The study concludes that deepening stakeholder engagement is central to strengthening public trust in police oversight institutions. The study’s recommendations emphasize the need for more robust participatory mechanisms, while suggesting further research on technology-enabled stakeholder engagement practices.
Effect of Health Education on Costs of Treatment and Household´S Income among Tuberculosis Patients in Kenya: A Randomized Control Trial
(PAMJ - One Health, 2022-04) Kimani, Humphrey Mbuti; Mwaniki, Elizabeth; Oguya, Francis; Warutere, Peterson
introduction: directly observed therapy, shortcourse strategy for TB treatment, in combination
with patient education has proved to be effective
in reducing TB incident than the DOTS strategy
alone. Although tuberculosis care for patients is
free in Kenya, other expenses associated with the
disease during treatment have been known to
increase costs at the patient and household level.
This study sought to determine effect of health
education on costs to treatment and household´s
income among tuberculosis patients in Kenya.
Methods: the study was conducted between
September 2019 and February 2020 in selected
public health facilities in Kenya. A cluster
randomized controlled trial preceded by crosssectional study was conducted among the TB
patients. Four hundred and fifty (450) patients
were recruited from the TB clinics by random
sampling. Three hundred and seventy-three met
eligibility criteria and were assigned into
experimental and control groups by simple random
sampling. Health education intervention was given
to the experimental group and not in the control
group. However, all the study patients
(experimental and control) received the standard
tuberculosis treatment. After six months of
treatment the two groups were compared. Results:
at the baseline, patients incurred almost similar
total treatment costs (experimental (USD 16,071)
and control (USD 16,543) groups but after the
health education intervention, patients in the
experimental group were found to have incurred
less cost (USD 59,073) than those in the control
group (USD 67,750). The difference was
statistically significant (p=0.001). Conclusion:
health education was found to impart knowledge
to the patient contributing to reduced expenditure
while seeking TB care
Effect of Teacher Support on Students' Discipline in Public Secondary School in Tharaka-Nithi County
(EdinBurg Peer-ReviewedJournals and BooksPublishers, 2025-12) Wachira, Isaac Kiiru; Muchanje, Peter Nyaga; Ndiritu, John
Student indiscipline remains a persistent challenge in many public secondary schools in Tharaka-Nithi County, undermining academic progress, disrupting learning environments, and increasing the financial burden associated with repairing damaged school property. While multiple factors contribute to student behaviour, teacher support has increasingly been recognized as a critical determinant of learners’ discipline and overall school adjustment. This study examined the effect of teacher support on students’ discipline in public secondary schools in Tharaka-Nithi County. Guided by Invitational Theory, which emphasizes the role of supportive interpersonal relationships in shaping positive student outcomes, the study adopted a convergent parallel mixed-methods design. The target population comprised students, teachers, and principals from public secondary schools in the county, from which a sample was selected using stratified, systematic, and purposive sampling techniques. Data were collected using questionnaires for students and teachers and interview schedules for principals. The reliability coefficients for student and teacher questionnaires were 0.831 and 0.731, respectively, indicating high internal consistency. Quantitative data were analyzed using descriptive statistics and simple linear regression, while qualitative data were analyzed thematically. The findings revealed that teacher support had a statistically significant effect on students’ discipline, indicating that learners who perceive their teachers as caring, approachable, fair, and academically supportive are more likely to exhibit positive behaviour and comply with school rules. The study concludes that strengthened teacher–student relationships play a vital role in fostering disciplined learning environments. It recommends that schools invest in teacher mentorship programmes, continuous professional development on positive discipline strategies, and policies that promote supportive and empathetic teacher– student interactions to enhance discipline in public secondary schools
County Government Funding Interventions’ Influence on Trainees’ Skills Acquisition in County Vocational Education and Training Centres in Makueni County
(EdinBurg Peer-ReviewedJournals and BooksPublishers, 2025-11) Ngelu, Stephen Mutunga; Ogola, Martin; Njuguna, Felicita
This study investigated the influence of County Government interventions on trainees’ skills acquisition in County Vocational Education and Training Centres (CVETCs) in Makueni County, Kenya. Guided by General Systems Theory, it examined staffing, facilities, and equipment, and funding interventions. The study adopted a sequential mixed methods approach, targeting 60 managers, 277 instructors, and 4,577 trainees, with a sample of 1,474 respondents selected through simple random sampling. Data were collected using interviews for managers and questionnaires for instructors and trainees, with instruments validated by experts and tested for reliability. Quantitative data were analyzed using SPSS v29 through descriptive statistics and regression analysis, while qualitative data underwent content analysis. The response rate was 93.15%. Findings provide insights into the extent to which county funding interventions influence skill acquisition, offering implications for improving training quality, aligning programs with labor market demands, and enhancing the role of CVETCs in achieving socio-economic development goals.
Evaluation of Work-Related Health and Safety Risks Associated with Hairdressers in Nairobi County, Kenya City
(International Journal of Occupational and Environmental Safety, 2024-04) Koskei, Winnie Chebet; Warutere, Peterson N.; Awuonda, Bernard
Hairdressers are exposed to awkward posture, prolonged standing, long working hours and chemical hazards capable of causing adverse health effects. The present study aimed to evaluate hairdressers' safety and health risks. The study adopted a descriptive cross-sectionaland analytical design. Systematic random sampling was used to select salons and hairdressers. Closed and open-ended questionnaires were distributed to 286 hairdressers who consented to participate in the study. An observation checklist, WISHA caution checklist, thermometer, light meter and noise level meter wereused to collect data in the sampled salon. Data were analyzed descriptively and with regression analysis. It was found that the average space for salons was 8.79m2, and 68.5% of hairdressers work for long hours (11-12 hours). It was established that 5.48% of salons have an adequate amount of light and that 8.22% of salons have high temperatures. Aprons were the most used personal protective equipmentby hairdressers. Manual handling of salon equipment and awkward posture cause musculoskeletal disorders among hairdressers. Their odd ratios impacting the health and safety of hairdressers were 2.706 and 2.728,respectively. The study reveals that hairdressing salon designs, space, lighting,and temperatures affect the health and safety of hairdressers. The hours off work and minimal or no breaks also have negative impacts on the health and safety of hairdressers