Kenyatta University Repository
Kenyatta University Institutional Repository is a digital archive that collects, preserves and disseminates scholarly outputs of the Institution
IMPORTANT LINKS
Communities in DSpace
Select a community to browse its collections.
Recent Submissions
Credit Appraisal Procedure on Credit Accessibility among Small Scale Traders in Githurai Market, Kenya
(Strategic Journals, 2024) Chirchir, Jared Kipngetich; Jagongo, Ambrose
This study explored how credit appraisal methods affect credit access for small-scale traders in Githurai
Market, Nairobi City County. The primary focus was on understanding the impact of appraisal factors, such as
credit history, collateral, and income stability, on traders’ ability to secure financing. The sample included 169
small-scale traders and representatives from 9 financial institutions, including banks and microfinance
institutions. The study revealed that collateral, credit scores, and business income are key determinants of
credit access. Financial institutions tend to rely on traditional appraisal methods, making it challenging for
small-scale traders, especially those lacking collateral or a strong credit history, to obtain loans. Qualitative
findings underscored the need for financial literacy programs, simplified loan processes, and innovative credit
scoring models to improve accessibility. Additionally, the study emphasized the potential of government backed initiatives and partnerships between stakeholders to reduce information asymmetry and make credit
more accessible to underserved traders. Supported by the Credit Channel Theory and Information Asymmetry
Theory, the study recommended updating credit criteria to include non-traditional metrics, expanding
government aid, fostering stakeholder collaboration, promoting financial literacy, streamlining loan
applications, and creating partnerships with technology firms for innovative solutions. Further research is
suggested to investigate alternative financing options and the impact of financial literacy on credit access
Adoption of Information Communication Technology in Hybrid Working and Employee Performance in African Development Bank in Nairobi City County, Kenya
(Strategic Journals, 2024) Otieno, Daniel Onyango; Makhamara, Felistus
In light of the challenges posed by the Covid-19 pandemic and the current state of the global economy, hybrid
working arrangements that combine in-person and remote work are becoming increasingly common. Employees
play a crucial role in the operations of organizations, including the banking industry and the African Development
Bank in Kenya, just like they do in any other sector. This research aimed to explore the effect of information
communication technology, on employee performance at the African Development Bank in Nairobi City County,
Kenya. The study was based on four theories and one model, namely the Technology Acceptance Model, Social
Exchange Theory, Personal Environment Fit Theory, and Herzberg's Two-Factor Theory. Descriptive research design
was employed in this study. 337 staff members from important divisions of the African Development Bank in
Nairobi, Kenya, made up the target population. To ensure unbiased participant selection, simple random sampling
was used, and stratified sampling was utilized to group respondents according to their departments. A total of
101 individuals, representing 30% of the target population, constituted the sample size. Quantitative data were
generated through the administration of structured questionnaires employing a five-point Likert scale. To evaluate
the research instruments, a pilot study was carried out with 10 participants, which corresponded to 10% of the
overall sample. The questionnaire's reliability was determined through the utilization of the Cronbach Alpha
formula, while the validity of the instruments was assessed based on input from supervisors, content analysis, and
construct examination. Analysis of the data involved the application of descriptive statistics. Furthermore, to
explore the connections between the variables, regression and correlation analyses were performed. The analysis
of quantitative data employed both inferential and descriptive statistics, facilitated by the use of the Statistical
Package for Social Sciences. The findings indicated a notable positive effect of the adoption of information and
communication technology, on employee performance. The study concluded that the implementation of ICT
adoption streamlines processes, improves service delivery, enhances customer engagement and fosters innovation
within banking operations. In order to accommodate cutting-edge technologies like cloud computing, big data
analytics, and cybersecurity measures, the bank ought to upgrade its existing IT infrastructure. Employees may
experience reduced commuting time, resulting in increased focus and productivity.
The Nature of Environmental Degradation and Inter-Ethnic Conflict in Meru County, Keny
(OPRA publications, 2024) Ochieng, joyce Akinyi; Oyombra, George
Environmental degradation continues to be one of the most
serious challenges in achieving Kenya's Vision 2030
sustainable development goals. For instance, parts of Meru
County where this study was done experience persistent
conflict from environmental degradation and depletion of
the natural resources, due to farming and livestock raring.
The conflict pits the agriculturist Meru and other
communities who are pastoralists. This study sought to
examine the nature of environmental degradation and interethnic conflict in Meru County, Kenya. This study
employed phenomenological study research design using
qualitative approach. The research instruments used were,
interview guides and Focused Group Discussion guide
(FDGs). The analysis of data was done thematically and
presented as narrations and quoted verbatim. The study
found that environmental degradation in Meru County is
primarily driven by overgrazing, deforestation, and poor
land management practices. These factors have led to soil
erosion, water and pasture scarcity, and reduced agricultural
productivity, which in turn escalate inter-ethnic conflicts
between farmers and pastoralists. The analysis revealed that
environmental degradation not only strains the already
limited resources but also intensifies competition and
disputes over land, pasture and water. The study concluded
that there is a significant relationship between
environmental degradation and escalating inter-ethnic
conflicts in Meru County. Effective strategies to mitigate
these issues include enhancing community engagement,
implementing robust environmental policies, promoting
sustainable land use practices, and fostering conflict
resolution mechanisms. Addressing environmental
degradation is crucial for reducing inter-ethnic conflicts and
promoting peace and sustainable development in the region.
To address environmental degradation in Meru County,
prioritize sustainable agriculture, reforestation, and waste
management to combat erosion and pollution; engage the
community in conservation efforts, strengthen policies
against harmful activities, and integrate land use plans to
balance conservation and development.; implement conflict
resolution mechanisms and revive traditional practices to
enhance resilience; and capacity building and advocacy are
key to fostering sustainable
Human Resource Management Practices and Employee Service Delivery in the County Government of Kitui, Kenya
(Strategic Journals, 2024) Agostinah Geoffrey; Muli, Jedidah
The general objective of the study was to0establish the0effect of0human resource0management practices on
employee0service0delivery in the County Government of Kitui, Kenya. The specific objectives0of the0study
were to0establish the0effect of training and development practices, performance0appraisal practices,
compensation0practices and0recruitment and selection practices on employee service delivery in the County
Government of Kitui, Kenya. Human capital theory, contingency theory, attraction-selection-attrition theory,
and service quality theory served as the study's guiding theories. Descriptive0research design0was used for
the0study. The target0population0was 2300 employees comprising of the Kitui County Government's middle
management, lower-level staff, and senior level management. The sample size was 340 employees. The
study0adopted a proportionate stratified sampling0technique. The study was based on descriptive and
inferential statistical analysis. Multiple linear regression was used to evaluate the co-relationships as well as
the effect of each of the independent variables on human resource management practices. The changes of
service delivery were influenced significantly by the changes in training practices. It was also established that
there was a positive, a robust and noteworthy correlation between service delivery and performance
appraisal. The study concludes that effective training ensures that employees possess the necessary skills,
knowledge, and competencies to perform their roles efficiently. The study concludes that compensation alone
does not play a decisive role in influencing the quality or effectiveness of service delivery. Lastly, the study
concludes that Effective recruitment and selection practices ensure0that the right0individuals,with
the0necessary0skills, experience,0and cultural0fit, are0brought into the0organization. The study
recommends0that the county0government of0Kitui should conduct regular training needs assessments to
identify gaps in skills and knowledge. The County Government of Kitui should regularly monitor and evaluate
performance of employees and the outcomes of recruitment and selection processes
Strategic Management Practices and Performance of Milk Processing Firms in Nairobi City County, Kenya: Case of Brookside Dairy Limited
(American Social Science Society, USA, 2024) Mwangi, Sabina Wambui; Njuguna, Reuben Kinyuru
Strategic management plays a critical role in organisations. Intense competition and other factors have necessitated applying strategic management practices in various industries. These practices focus on the factors that lead to the failure or success of different organizations. This study investigates the influence of strategic management practices and performance ofmilk processing firms in Nairobi City County, Kenya. The study employs descriptive research to collect and analyse data. This study utilises a census approach to collect data from all the respondents. Moreover, questionnaires were also utilised to gather from the respondents. The study ensured that informed consent, confidentiality, and anonymity were observed during data collection and processing. The correlation analysis findings showed that the Pearson coefficient was within the range of 0.5 and 0.8, and the correlation coefficient was 0.873, indicating that a strong and positive relationship existed between strategic management practices and the performance of milk processing firms. The findings showed that the adjusted R2 was 0.749, signifying that strategic management practices and prospects explained 74.9 % of the variations in the performance of milk processing firms. Notably, the major findings from the study indicate that strategic management practices significantly influence firm performance. Eachindependent variable in the study plays a role in the performance of firms in this industry. The study, therefore, concluded that environmental scanning, strategy formulation, strategy implementation, and strategy evaluation significantly influence milk processing firms' performance in Nairobi City Count