Kenyatta University Repository
Kenyatta University Institutional Repository is a digital archive that collects, preserves and disseminates scholarly outputs of the Institution
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Effect of Acquisition Strategies on Performance of Selected Savings and Credit Cooperative Societies in Nairobi City County, Kenya
(Kenyatta University, 2025-09-26) Mwilu Hamida A.; Njuguna, Reuben
This study assessed the influence of acquisition strategies on performance of selected Savings and Credit
Cooperative Societies in Nairobi City County, Kenya. The study target population was 41 licensed SACCOs in
Nairobi County. The study used primary data to collect information, and the data collection instrument was a
questionnaire which was given to the 41 operations managers in the 41 selected SACCOs. The data collection
procedure was done by the researcher and drop-and-pick strategy was applied. The data was coded and
keyed in Statistical Package for Social Science (SPSS Version 23.0), and was analyzed using both descriptive
and inferential statistics. Descriptive statistics was through mean scores, standard deviations, frequencies and
percentages, while the inferential statistics was through regression analysis to establish the relationship
between strategic leadership and customer growth. The findings were presented in tables and charts for easy
understanding, interpreting, and describing the data. The study established that acquisition strategies had a
positive and significant effect on the performance of SACCOs in Nairobi City County. The study concluded
that the SACCOs significantly employed market expansion strategies through new distribution channels. It
was concluded that the selected SACCOs in Nairobi City County had employed acquisition as a corporate
growth strategy. The study recommends that the SACCOs should embrace integrate technology in the
implementation of corporate growth strategies to enhance efficiency and effectiveness. Further studies should
be undertaken to establish the effect of corporate growth strategies on the performance of other SACCOs in
other regions to establish the disparities or similarities among the financial sector players
Strategic Leadership and Service Delivery at Konza Technopolis Development Authority, Kenya
(Stratford Peer Reviewed Journals and Book Publishing, 2026-01) Cheronoh, Lynneth; Wainaina, Lawrence
Konza Technopolis Development Authority in Kenya has experienced challenges in service delivery, notably delay in provision of services and slow response to customer complaints. While strategic leadership has received attention in literature, its role in service delivery of the firm, especially in the context of Konza Technopolis Development Authority has remained unexplored. Thus, the general objective of this study wasto establish how service delivery at KoTDA may be influenced by its strategic leadership. In specific terms, strategic directionandethical practices were explored in relation to service delivery at Konza Technopolis Development Authority, Kenya. The Service Quality model, contingency theory, strategic leadership theory and human capital theory anchored the study variables. Descriptive survey design was adopted targeting employees working at Konza Technopolis Development Authority and investors (customers) adding to 255 respondents. From these, 156 respondents were sampled in strategic and random terms. Questionnaires gathered participants'insights. Pilot study was done using 6% of the sample size by respondents from Konza Technopolis Development Authority to validate and determine reliability of the instrument. SPSS guided quantitative analysis to be descriptively and inferentially conducted and content analysis for qualitative statistics. The study established that strategic direction (M=3.78, β=.362, p=.000<0.05)andethical practices (M=3.69, β=.306, p=.018<0.05) were all practiced at Konza Technopolis Development Authority and they significantly predicted its service delivery. The study concluded that strategic leadership is a significant predictor of service delivery. It was recommended that senior managers working at Konza Technopolis Development Authority, Kenya should constantly review the vision and mission statements in response to the changes in the environment in order to influence service delivery. All employees working at the Konza Technopolis Development Authority, Kenya should be trained and guided on integrity and transparency issues through regular seminars and workshops.
Cultural Factors as Drivers of Women Leadership in Elective Positions in Nyamira County
(Kenyatta University, 2025-05) Ongeri, Thomas; Njoroge, Jane
Despite constitutional and institutional frameworks aimed at promoting gender equality in Kenya, women’s
representation in elective political positions remains critically low, especially at the county level. The under
representation of women in elective leadership is a global challenge to the realization of gender equality and
inclusive governance. This study investigates the drivers of women’s leadership in elective positions in
Nyamira County. The specific objective include the influence of cultural on women’s pursuit and attainment
of elective offices. Anchored in Patriarchy and Feminist Theories, the study employed a descriptive survey
design targeting 384 registered voters across the county’s four constituencies. The study used structured
questionnaires and interview schedules to collect both quantitative and qualitative data. Descriptive and
inferential statistics were used for quantitative analysis, while qualitative responses were examined
thematically. The findings reveal that entrenched patriarchal norms, traditional gender roles, cultural taboos
and exclusionary political party structures continue to suppress women’s leadership ambitions. The study
concluded that entrenched cultural resistance to female candidacy, financial inequities in campaign
mobilization and political party biases significantly perpetuate systemic discrimination against women in
leadership engagement. The report suggests that political parties, the Independent Electoral and Boundaries
Commission (IEBC), and the Kenyan Parliamentcounty governments, and gender advocacy organizations
prioritize the implementation of gender-responsive policies and legal reforms. The study also recommends
deliberate policy enforcement, targeted civic education, gender-sensitive electoral reforms and the
institutionalization of quota systems
How Perceived Usefulness of Mobile Banking Affects Financial Performance of Commercial Banks in Nairobi City, Kenya
(Journal International of Business Management, 2024-07-24) Munyasia, Rose Nelima; Waithaka, Stephen Titus
he shift from traditional branch banking to mobile banking has seen banks employ mobile banking. Use of
mobile banking seeks to attract new customers while retaining existing ones minimize operational and
management costs and sustaining competition. The Kenyan banking sector has seen significant advances in
technology, but investment in technology is expensive and still not monetized to contribute to financial
performance outcomes. This study sought to assess how perceived usefulness (PU) on mobile banking affected
the financial performance of commercial banks in Nairobi County, Kenya. The study was anchored on
technology acceptance model (TAM). The survey was based on descriptive research design and targeted 200
customers from the top-five rated banks on performance of mobile banking. The sample size was 133 after
applying the Yamane formula and these respondents filled the questionnaire. The quantitative data was
analyzed using descriptive, correlation and regression analysis. The descriptive analysis results show that
perceived usefulness had mean score of (M=3.94) and financial performance (M=4.191). The correlation
analysis show that perceived usefulness was closely associated to financial performance as r = 0.699 and the
two variables were positively and significantly related based on regression beta coefficient of β=.545. The
findings showed that 62.9% of financial performance was influenced by perceived usefulness of mobile
banking application. The study concluded that financial performance with aspects like increased customer
numbers, profit margins and cash flows was improved by perceived usefulness of mobile banking. The study
recommended upgrading of the mobile banking apps so as to perform services such as financial transactions,
speedy processing of transactions and provide multiple services to users
Teachers’ Mentorship as A Way of Implementing Competency-Based Education in Kiambu County, Kenya
(Journal of Education Practice, 2025-10-17) Mwangi, Joseph Ngugi; Njoroge, Jane Gakenia
Competency-Based Education (CBE) implementation continues to face challenges with regard to the role teachers’ training play in it with different levels of preparedness. This study will focus on the role of teachers’ mentorship on Competency Based Education implementation in Kiambu county, Kenya. The study objective was to examine the role of teachers’ mentorship in competency-based curriculum implementation on Kiambu County. The study is anchored on and Social Learning Theory. The study adopted descriptive survey research design. Purposive and stratified random sampling techniques were adopted. The study will target 320 respondents which will include the following; head teachers, grade 1–6 teachers, Curriculum Support Officers (CSOs), Sub-County Curriculum Officers (SCCOs), and parents of Learners in Grades 1–6. The study will have a sample size of 178. In the collection of quantitative and qualitative data, questionnaires and interview guides will be used. Pilot study was done in Nairobi County among 18 respondents. Content, face and intent validity were applied. Cronbach Alpha will be adopted to test reliability. Statistical Package for Social Sciences (SPSS) version 21.0 will used to analyze the data. Tables, charts and graphs will be used to present the data. The study enhanced informed consent, confidentiality and anonymity in the collection and processing of data. The findings of the study revealed that teacher mentorship was positively and significantly related to the extent of implementation of CBE in Kiambu County. The studyrecommended that there is need for a better teacher training approaches to improve delivery of CBE. This underscoresthe importance of structured mentorship to build teacher self-efficacy; engagement with community/stakeholder for resource and community support; innovation, creative pedagogy, use of ICT; and tracking of learners’ progress and competence development. The studysuggests that mentoring structures be institutionalized, that parents and other stakeholders be sensitized, that there be investment in ICTs infrastructure and digital literacy, and that there be effective coordination for an inclusive CBE implementation. Training willalso have to be sustained, for teachers and other stakeholders, to foster accountability and enhance the effectiveness of CBE delivery.