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Kenyatta University Institutional Repository is a digital archive that collects, preserves and disseminates scholarly outputs of the Institution
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Influence of Procurement Planning on Project Performance of National Government Constituencies Development Fund projects
(Research Publish Journals, 2025-09) Leunidah Nyotah Joshua; Chege, Perris Wambui
To achieve established governmental developmental goals, it is essential that funded projects align with
community priorities and address urgent needs. However, the projects funded by the NG-CDF in Dagoretti North
Constituency have not met expectations, as residents voice their discontent regarding poor project selection, inferior
construction quality, stalled projects, and neglected completed initiatives. Therefore, this study investigated the
influence of influence of procurement planning on project performance of national government constituency
development fund projects. The study employed a descriptive design. The study targeted 20 NG-CDF projects
completed between 2020 and 2024. The study population was 45 participants. All the respondents were sampled.
Data collection was executed through questionnaires that were pretested with 6 participants in Kiambu County,
Kenya, who were excluded from the final analysis. To ensure clarity and understandability, the questionnaires
underwent content validity assessment and validation through the split-half method. Both descriptive and inferential
statistics were used in the quantitative data analysis results, which are shown in tables and figures. The results
showed that procurement planning had a positive significant influence on the performance of NG-CDF projects in
Dagoretti North Constituency. The study concludes that efficient procurement planning guarantees that financial
resources allocated for NG-CDF projects are utilized efficiently. The study recommends that the constituency should
analyze past procurement data to identify trends, successful strategies, and areas for improvement.
Customer Value Proposition Innovation Strategy and Performance of Manufacturing Firms Listed on Nairobi Securities Exchange (NSE) in Kenya
(Stratford Peer Reviewed Journals and Book Publishing, 2025) Maina, James Rugami; Muchemi, Anne; Maina, Samuel
Despite manufacturing firms being vital to national economic infrastructure through
employment and revenue generation, most manufacturing firms in Kenya have recently
experienced declining performance marked by low profit margins and stagnating market share
due to increased competition from imports. Thus, this study investigated the effect of customer
value proposition innovation strategy on performance of manufacturing firms listed on the
Nairobi Securities Exchange in Kenya. The study was anchored on Porter's value chain model.
A positivist research paradigm and an explanatory research design were adopted. The target
population consisted of 95 functional heads of departments drawn from 19 listed manufacturing
firms through a census approach. The data collection instrument was a semi-structured
questionnaire with closed and open-ended questions. A pilot study was conducted to test the
reliability of the research instrument, achieving Cronbach alpha indices of 0.964 for customer
value proposition innovation strategy and 0.892 for firm performance, both well above the
recommended threshold of 0.7. These reliability coefficients indicated strong internal
consistency of the measurement scales, and the instrument was also subjected to face,
construct, and content validity testing. The response rate was 88%. Quantitative data were
analyzed using descriptive and inferential statistics. The study found that customer value
proposition innovation strategy significantly and positively affected firm performance
(β=0.659, t=7.510, p=0.000), explaining 40% of the variance in performance. The study
conclude that managers of manufacturing firms should prioritize customer value proposition
innovation strategy to improve performance. Manufacturing firms should invest in advanced
CRM technologies, establish dedicated account managers for key customers, and implement
effective communication channels to enhance customer satisfaction and loyalty. Continuous
feedback collection and refinement of value propositions should remain at the forefront of
custom...
Occupational Stress and Employees Performance. A Case of Kenya Disciplined Services
(Journal International of Business Management, 2022-02-02) Muchiri, Chege Thenya; Khayota, Maurice; Oluoch, Judith; Gongera, G.
Stress hasaconsiderable negative impact on job performance. If not dealt with effectively, stress can have detrimental impact on staff and organizations performance. The aim of thisstudy was to investigate the level of occupational stress among the employees ofthe Kenya disciplined services. The study target population comprised of all employees of NYS in all the six Nairobi Stations. Survey was carried outto identify their perceived job stressors and measure degree of impact of job related stress and organizations performance. The survey method was used to help determine the level of workplace stress of the staff and the impact on staff and organizations performance. Stratified random sampling was utilized in drawing a representative sample of 111 employees from a population of 557 for the study.Structured questionnaires administered by research assistant werethe main data collection instrument for the research. The researcher used statistical package for Social Scientists (SPSS) data analysis program to help generate statistical analysis further. The study findings indicated that50.5% of staff were exposed to stress arising from excessive work pressure. In conclusion, NYS staff were largely exposed to stress arising from quantitative and qualitative work overload working during odd hours, over enrolment of students in various courses, working under strict deadlines; inadequate reward system(pay/promotion/recognition);” unnecessary” and frequent transfers especially to hardship areas; inadequate tools and equipment, bullying by senior officers(harassment, degradation, humiliation, shame, intimidation, coercion and threats of transfers); unclear task definition, guidelines, scheduling and job definition; lack of training opportunities irrelevant training not matched to skill requirements; poor placements(role not matched to competence); poor working relation (lack of staff cooperation, arguments and quarrels); and unsupportive working environment from both co-workerand supervisors in that order. Thestudy recommendedthat there was need for NYS to realign its vision, mission and long-term objective for the challenges of becominga premier disciplined Service would be reflected on the quality of service delivery, corporate image, staff productivity and efficiency in service delivery. Achieving these organization performance indicators calls for among others a stress free working environment among staff and a comprehensive stress policy to monitor, manage and prevent work stress
Home-Grown Solution to Combat Youth Unemployment in Kenya through Blending the Community Service with Youth Polytechnic Programmes
(e Strategic Journal of Business & Change Management, 2022-07-10) Muchiri, C. T.
Kenyan youth like in the rest of Africa and developing countries, face two significant challenges namely – lack
of skills and lack of financial resources, which are vital attributes to make one either self-reliant or
employable in public or private sector. In fact, possession of relevant skills equips one to be self-employed or
even generate jobs for others, for instance, through Small and Medium Enterprises (SMEs). The objective of
this study was to explore home-grown solution to combat youth unemployment in Kenya through blending
the community service with youth polytechnic programmes. In this regard, the study identified various homegrown solutions strategies. The study concluded that youth among other investors play a significant role in
the realization of the ‘Big Four Agenda
Effects of Work Stress on Service Delivery, Productivity, Service Quality and Corporate Image in Kenya Disciplined Services
(Journal International of Business Managemen, 2022-02-02) Muchiri, Chege Thenya
The study objective was to identify the effects of work stress on service delivery, productivity, service quality
and corporate image in Kenya disciplined services. The study would be useful in the design of effective
strategies for reducing job stress that would in turn result in improved job performance among Kenya
disciplined services. The study target population included all NYS employees based in all NYS six Stations in
Nairobi Kenya. Stratified random sampling was utilized in drawing a representative sample of 111 employees
from a population of 557 for the study. Structured questionnaires were administered by obtaining the
respondents sentiments regarding the research topic. The researcher used statistical package for Social
Scientists (SPSS) data analysis program to help generate statistical analysis further. From the study findings
it was very clear that work stress had a significant effect on service delivery, productivity, service quality and
corporate image of Kenya disciplined services. Further the study identified that work stress had a positive and
significant effect on organizational performance, the researcher found that 50.5% of staff was exposed to
stress arising from excessive work pressure also record negative concentration of work; 2.97% of staff who
suffer stress triggered by frequent abuse by supervisors had their concentration of work impaired. Also 58.1%
of staff who were exposed to frequent run-ins with supervisors experienced impaired creativity. Adequate job
control enhanced work creativity as posited by 59.2% of participating NYS staff. Findings also supported that
staff exposure to sexual harassment in the office impacted negatively on creativity. In conclusion, NYS staff
were largely exposed to stress arising from quantitative and qualitative work overload working during odd
hours, over enrolment of students in various courses, working under strict deadlines; inadequate reward
system(pay/promotion/recognition);” unnecessary” and frequent transfers especially to hardship areas;
inadequate tools and equipment, bullying by senior officers( harassment, degradation, humiliation, shame,
intimidation, coercion and threats of transfers); unclear task definition, guidelines, scheduling and job
definition; lack of training opportunities irrelevant training not matched to skill requirements ; poor
placements( role not matched to competence); poor working relation (lack of staff cooperation, arguments
and quarrels); and unsupportive working environment from both coworker and supervisors in that order. The
study findings recommended that NYS has to realign its vision, mission and long-term objective for the
challenges of becoming a premier disciplined Service will be reflected on the quality of service delivery,
corporate image, staff productivity and efficiency in service delivery