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Influence of Transformational Leadership on Organizational Performance of Commercial Banks in Kenya
(JKUAT, 2017) Muchiri, Chege Thenya
The concept of leadership has received considerable public and institution’s attention both in developed and developing world. This study examines the crucial role of transformational leadership on organizational performance of commercial banks in Kenya. The study focused on the following variables i.e., visioning managers, inspiring managers, stimulating managers, coaching managers and moderating effect of corporate governance on the relationship between transformational leadership and organizational performance in commercial banks. The study involved all the commercial banks currently in Kenya. The research design adopted in the study was a cross sectional survey design. The study thus reached a total of 384 employees, sampled on a stratified random sampling method, from the two strata: top and middle cadre employees. While the close-ended questions guided the respondents’ answers within the choices given, the open-ended ones were useful in obtaining a more detailed response essentially in cases where the researcher has no pre-determined options. Respondents were presented with descriptive statements in a 5-point and 4-point Likert scale on which they were required to rate by scoring the extent to which they perceived a particular statement as descriptive of the force in the corporations. The questionnaires were administered through drop and pick method to the respondents targeted. The questionnaires were coded and edited for completeness and consistency and entered into Statistical Package for Social Sciences (SPSS version 20). Analysis involved descriptive statistics and inferential analysis. Descriptive analysis technique gave simple summaries about the sample data in quantitative descriptions and included, mean, standard deviation, frequencies and percentages. The study concluded that the organization managers usually have a vision to improve the financial performance of the commercial banks and that the organization chooses transformational leaders from internal and external labour markets. The Recommendations of the study were Leadership style behaviors that have a strong positive relationship with organizational performance should be put into practice. It is therefore recommended that managers should: help others develop themselves; guide to be rewarded for their work; be satisfied when others meet agreed-upon standards; provide recognition or rewards; tell others the standards they have to know to carry out their work and ask no more of others than what is absolutely essential Managers should consider acquiring the transformational leadership skills because they are very important in the revolutionizing of the commercial banks in Kenya. There is however still need for future researches to be done to establish the specific areas of employee engagement influenced by transformational leadership behaviours, as well as their contribution to organizational performance. Studies may also be done to establish why idealized influence of supervisor was found to be negatively related to both employee engagement and organizational performance as per this study finding
Impact of Work-Related Stress on Employees Performance in the Kenya Disciplined Services
(Reviewed Journal International of Business Managemen, 2022-02) Muchiri, Chege Thenya
The employees in the disciplined services are exposed to the stress outside the range of usual human experience. The operational duties of their work, by their nature, may at any time place the employees at high stress levels. In addition to the operational stressors inherent in disciplined services work especially the police, numerous studies have shown that factors related to organizational structure and climate can be an even greater source of stress for the disciplined officer. In the disciplined services, officers and staff are bound by strict difficulties in managing their occupational role. Without effective stress identification mechanisms as well as stress management programs, stress can have detrimental impact on staff and organizations performance. The purpose for this paper therefore was to evaluatethe impact of work-related stress on employee’sperformance in the Kenya disciplined services.KenyaDisciplined services staff atNYS Nairobi stations were surveyed to identify their perceived job stressors and measure degree of impact of job related stress and organizations performance. The result was used to design effective strategies for reducing job stress that in turn result in improved job performance among these staff.A Samplesizeof 111employees from a population of 557 was drawn for the study. Structured questionnaires were administered and data analysis done with the help of statistical package for Social Scientists (SPSS). The study findings indicated that 50.5% of staff were exposed to stress arising from excessive work pressure also recordednegative concentration of work; 2.97% of staff who sufferedstress triggered by frequent abuse by supervisors had their concentration of work impaired. Also 58.1% of staff who are exposed to frequent run-ins with supervisors experienced impaired creativity. Adequate job control enhanced work creativity as posited by 59.2% of participating NYS staff. Findings also supported that staff exposure to sexual harassment in the office impacted negatively on creativity.It was therefore, recommended that there was a need for NYS to realign its vision, mission and long-term objective for the challenges of becoming a premier disciplined Service will be reflected on the quality of service delivery.Achieving these organization performance indicators calls for among others a stress free working environment among staff and acomprehensive stress policy to monitor, manage and prevent work stress.
Role of the Youth in the 2007 Post-Election Violence in Kenya.
(University of Nairobi, 2010) Muchiri, C T
This study examines the role played by the youth in 2007 post-election violence. While in all past politically instigated and electoral induced ethnic clashes, the youth were condemned for perpetrating violence as ethnic warriors, what is less acknowledged is the fact that the youth were condemned, and still are the biggest victims and casualties. The majority of those who died, for instance, have been young people. While many reports concede that electoral violence is rampant in Kenya, there is little knowledge on the nature and extent of youth involvement in electoral violence beyond the fact that, invariably, the youth are the one social group that is most visibly engaged and used to penetrate and spread violence. It is for the purpose of unravelling this apparent dilemma that the researcher undertook to study the patterns, extent, character and form of youth involvement in electoral violence. The study was guided by two questions; what was the role played by the youth in the post election violence in Kenya? What measures can society undertake in order to curtail this vice? The study contends that the youth participation in the violence that erupted following the disputed December 2007 General Elections had its foundation in the role of the youth and especially the unemployed ones. The involvement of the youth in Kenyan politics can be categorized into legitimate and illegitimate roles. The legitimate role includes their participation as candidates, voters, poll agents, campaigners for various candidates and political parties. The illegitimate participation involves bribery, intimidation, obstruction and violence. Both primary and secondary data was widely used, including text books, academic journals and newspapers, supplemented with Kenya Government documents. For theoretical underpinnings and actual appreciation of reality, academic materials and interviews with actors were conducted. The study recommends, among other measures that the Ministry of Education should broaden the curriculum to encourage excellence in non-conventional fields of learning such as dance and gymnastics. Such a curriculum should provide training and policy guidelines on inter-ethnic issues to teachers (who are among the first to interact with the youth) and other actors who have an important role in molding the youth. This is in order to avoid recurrence of political violence in future.
The Centrality of Blue Economy Resources in the Kenya-Somalia Maritime Border Dispute
(Path of Science, 2024) Ichani, Xavier Francis; Atieno Ogembo
This study examined the centrality of blue economy resources
in the Kenya-Somalia maritime border dispute. The study begins by
conceptualising blue economy resources and then maps the blue
economy resource deposits along the disputed zone. The third section
analyses the primary blue economy resources driving the Kenya-Somalia
Maritime Border Dispute. In the fourth section, this study analyses the
interest of local actors in the Kenya-Somalia Maritime Border Dispute.
Eventually, the study concludes by evaluating the role of geopolitical
actors in the Kenya-Somalia Maritime dispute. The study was qualitative
and made use of interviews to collect descriptive data. The target
population consisted of government officials in the Ministry of Foreign
Affairs, government representatives, and personnel from international
and regional development organisations. Both purposive and
snowballing sampling techniques were employed to identify informants.
This study observed that blue economy resources in the Indian Ocean
have become an increasing interest among the two states. The
discovery of hydrocarbon deposits and the prospects of
commercialising deep-sea fishing and other mineral deposits in the
region have seen increased national interest from both parties. Thus,
Kenya and Somalia have expressed interest in exploring and exploiting
the resources in the disputed maritime zone for economic reasons,
perpetuating the dispute between them. The dispute has undermined
good neighbourliness amid suspicion between the two states since
2014. Since the blue economy is considered a catalyst of economic
growth, exploitation of the same has attracted both local and
geopolitical actors who have been indirectly drawn into the dispute. This
study recommends that Kenya and Somalia should work together and
cooperate on the management of blue economy resources in the
disputed resource-rich area, which will enable the states to share oil,
gas, and hydrocarbon resources through cooperation ventures.
Similarly, local and geopolitical actors remain non-partisan in the
dispute.
Employee Training and Delivery of Services at the Postal Corporation of Kenya
(EdinBurg, 2024) Mutuku, Irene Ngii; Wainaina, Lawrence Warimbo; Wambua, Phillip P.
Purpose:Service delivery is an essential aspect for an organization to gain competitive advantage, sinceservice delivery deals with how a serviceor aproduct is delivered to the client and whether it’s fairly or unfairly done hence determining prosperity or downfall of organization. A sure wayof realizing full potential of an organization is use relevant human resource development mechanisms appropriately. Human resource development mechanisms describean organization’s strategies of investing in activities andprograms that are intended to develop competence, skills, and knowledge of employees.The study aimed to examinepossible association between employee training efforts and service delivery in Postal Corporation of Kenya in Nairobi. Methods:The study is anchored on SERVIQAL model and it deployed a positive research philosophy paradigm and quantitative research design, targeting apopulation of 400 respondents comprising 300 employees and100 clients, 40% sample size is obtained from target population translating to 160 respondents. Results:Key finding of the study wasthat employee training is a significantdeterminant of service delivery at Postal Corporation of Kenya. As such, the corporation’s efforts at enhancing the capacity of its employees were established to be significantly linked to the quality of the corporation’s services. Conclusion:Thestudy recommends deliberate planning and enhancement of theemployees’ skills and knowledge to ensure continued competitiveness of the corporation.