Staff Turnover and Organizational Performance of Selected Private Hospitals in Kilifi County, Kenya
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Date
2019
Authors
Abubakar, Aisha Halako
Wainaina, Lawrence
Journal Title
Journal ISSN
Volume Title
Publisher
IJCAB Publishing Group
Abstract
The performance within most of the private hospitals in Kilifi County has been deteriorating
as more of its staff is leaving the private hospitals in search of the county government jobs.
The study took a look at the results of personnel turnover on the organizational performance
of chosen private hospitals in Kilifi County. The specific goals that assisted the research
study were to evaluate the impact of voluntary turnover, involuntary turnover, functional
turnover and dysfunctional turnover on the organizational performance. Theories utilized
consisted of equity theory, human capital theory expectancy theory and balance score card
model. The study embraced the descriptive research study design. The reliability of the
survey was tested utilizing a pilot study. Main data was gathered utilizing close-ended
questions. The study utilized a population of 53 top and middle-level managers in 6 private
hospitals in Kilifi County. The sample size was accomplished using Stratified sampling. The
population studied was subdivided into three strata; personnel supervisors, administrators
and assistant administrators and departmental heads. SPSS was utilized to examine the
information. The findings of the study developed that the four types of turnover under
investigation had either a weak or moderate relationship with organizational efficiency. The
study, for that reason, concluded that voluntary and practical turnover favorably relates with
the organizational efficiency of the personal medical facility while both uncontrolled
turnover and inefficient turnover negatively related with the organizational performance of
the personal healthcare facilities in Kilifi County. Based on the conclusion, the study
recommended that management should improve employee compensation and offer training to
their employees as they contribute to employee voluntary exit. Management should put
measures in place to reduce cases of indiscipline and fraud which causes involuntary
turnover among the employees. Measures should also be implemented to help improve the
health of the staff and reduce stress levels. Concerning functional turnover, the study
recommended that private hospitals should have a good system of employment that promotes
the retention of good performers and the release of poor performers. Finally, the study
recommended that dysfunctional turnover should be avoided as it negatively affects
organizational performance. Measures should, therefore, be put in place to discourage the
departure of competent and high performing employees.
Description
An Article Published in International Journal of Current Aspects
Keywords
Staff Turnover, Voluntary Turnover, Involuntary Turnover, Functional Turnover, Dysfunctional Turnover, Organizational Performance, Private Hospitals in Kilifi County, Kenya
Citation
Abubakar, A., & Wainaina, L. (2019). Staff Turnover and Organizational Performance of Selected Private Hospitals in Kilifi County, Kenya. International Journal of Current Aspects, 3(VI), 309-326. https://doi.org/10.35942/ijcab.v3iVI.91