Effectiveness of training programmes and thier impact on employee performance : a case of Kenya Red Cross Society
Muganda, Lynette Washiali
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The world has become a global village. Competition among organizations producing similar products and services has highly escalated. Organizations have devised ways and means of staying competitive by ensuring that their staff are equipped with the right skills. As a result, emphasis on training has taken centre stage in very many organizations. Expenditure on training has also acquired prominence as organizations set aside huge sums of money in their budgets to ensure staff are trained, The competitiveness of any organization depends on the total individual performance of the individual staff in the organization. How competitive the staff are depends on the skills the staff acquired before recruitment and those acquired through training while in the organization as well as those gathered through experience. Acquisition of skills by staff depends on how effective training programmes are organized within organization. The primary focus of this exploratory study was to establish the influence training programmes have had on the overall employee performance for the staff of Kenya Red Cross Society. The research design adopted a case approach which gave more in-depth information. Purposive and Simple random sampling techniques were used. The researcher used questionnaires, interviews as well as informal discussions to collect data. Data was analyzed both quantitatively and qualitatively giving rise to desired conclusions. Crucial in the analysis was the relationship between training and other variables such as methods of training, individual skills acquisition, Individual performance, and training techniques which are meant to lead to the overall organization performance. The researcher finally established that both the organization and the individual employee have reaped substantively from the trainings organized by the management of the Society despite the shortcomings identified.