Factors influencing performance of monitoring and evaluation systems in non-governmental organizations: case of NGOS in Nairobi county.
Kaburu, Rosemary Wanja
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The research project was an investigation of the factors influencing the performance of monitoring and evaluation systems in NGOs. One of the distinctions between developed countries and the developing countries is the performance of their public sectors. Developed countries are known to have systems that track performance to ensure that citizens get value for their contributions in form of taxes. Result based M and E system provides crucial information about public sector performance in terms of flow of services and activites, compliance with laws, guidelines among others. Kenya among other counties is implementing the MDGs and the more recent ambitious Vision 2030. To achieve vision 2030, the government has identified three pillars namely; economic, social and political sectors through which flagship projects and programs are being implemented. It has become a norm other than exception to hear of scandals in various sectors. With effective M and E systems in place, these unfortunate incidences could be avoided. It was against this background that the researcher sought to investigate the factors that influence performance of M and E systems. The objectives of this study were to find out the extent to which the number of staff, governance structures and level of funding M and E activities availability of indicators among others affect the performance of projects, programs and policies. The researcher employed the use of exploratory study to investigate the above factors. The sample Si7~ for this study was 30 Non-Governmental Organization operating in Nairobi. The sampling frame was the list of all Non- Governmental Organizations working in Nairobi. The data used was collected using questionnaires targeting project managers. The data collected was analyzed using descriptive statistics with the aid of SPSS package. The results were presented in tables, bar graphs and pie charts. The study established that number of M and E staff affected the performance of M and E, whereby, the more the number of staff the better the performance. In addition, good governance structures were found to impact on the M and E performance positively. Moreover, more funding to the M and E activities increased the performance. Finally, the adopted tools for evaluation which were found to be interviews and questionnaire as well as proper indictors impacted positively on the performance of the M and E.