Organizational Change and Programme Delivery at United Nations Chidlren’s Fund, Kenya
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Date
2018-11
Authors
Wanuma, Joseph
Journal Title
Journal ISSN
Volume Title
Publisher
Kenyatta University
Abstract
Delivery of most projects and programs by the UN, INGOs, NGOs and other charity
organizations have not to expectations due to poor structures, weak systems and
above all poor management of the ever-dynamic environment, resources, technology
and stakeholders. Change management is an efficient method to manage engaging
people in a relationship to advance from their present state to a desired future state.
Without agreeable change administration, there is a high peril of dissatisfaction for
the use of another business system or working model, or a program to decrease
expenses and improve operational efficiencies. While passing on change organization
support to our clients, we alter formal and easygoing interventions to ensure that
pioneers drive and great illustration the change, people all through the affiliation
grasp better methodologies for working, and the business preferences of the change
are kept up. The general objective of the study was to establish the effect of
organizational change on programme delivery at UNICEF. The specific objectives
were to determine the effect of leadership change, change in technology and
organizational structure on programme delivery at UNICEF. The study was anchored
on stakeholder‟s theory, resource-based view theory and teleological theory. The
investigation utilized descriptive research design. The objective population of this
investigation included all staff of UNICEF workplaces in Nairobi, Kenya drawn from
the head office in Nairobi who aggregate to 106. Stratified random sampling was
utilized to choose the sample size of 33 which is 30 percent of the aggregate
investigation populace. The investigation utilized both primary and secondary data.
Primary data was gathered through a semi organized poll regulated to staff utilizing
pick and drop strategy and through email conveyance while secondary data was
gathered from the program execution reports, venture designs and money related
explanations. The validity of the questionnaires was enhanced using a pre-test and
reliability through the Cronbach‟s Alpha. Quantitative information gathered was
examined by the utilization of measurable Package for Social sciences and exceed
expectations. Findings are displayed by utilization of tables, frequencies, rates, means
and standard deviation. The study established that change in leadership, change in
technology and organizational structure had a positive and significant effect on
programme delivery at UNICEF. It was concluded that a relevant and positive
organizational change improved programme delivery at UNICEF. The study also
recommends that UNICEF should critically examine and improve its organizational
structure for positive program delivery. The top management of UNICEF should
ensure effective top-down communication and employees should be competitively
rewarded. The management of UNICEF should ensure that feedback from employees
is appreciated and acted on.
Description
A Research Project Submitted to the School of Business in Partial Fulfillment of the Requirement for the Award of Master of Business Administration Degree (Strategic
Management Option) of Kenyatta University