Sitienei, Jennifer Chebet2026-02-122026-02-122025-11https://ir-library.ku.ac.ke/handle/123456789/32409A Research Project Submitted in Partial Fulfilment of the Requirements for the Award of the Degree of Master of Arts in Security Science and Management in the School of Law, Arts and Social Sciences of Kenyatta University, November 2025. Supervisor 1. John KandiriThis research explored the cybersecurity threats on security of Kenya's eCitizen platform, a crucial digital platform for accessing government services in the face of rising global cyber threats. The study focused on protecting sensitive governmental data, with objectives that included analyzing cybersecurity threats, evaluating mitigation measures, assessing the effectiveness of cybersecurity measures put in place and providing actionable recommendations. The literature review thoroughly examined each objective through the lens of established cybersecurity theories such as defense in Depth, Zero Trust, and the Integrated Theories of Cybercrimes. The research utilized a descriptive research design with a case study approach and multi-stage sampling technique to obtain a sample of 216 participants. Primary data was collected using questionnaires and interview schedules. SPSS 24 software was used to compute descriptive statistics and inferential statistics. Thematic analysis was also used to analyze qualitative data from open-ended questions and presented along quantitative data. The results from questionnaire and tools were triangulated to obtain a thick descriptionThe Descriptive statistics indicated that Phishing was seen as the most severe threat, Hacking was also ranked high in severity, Malicious software and Denial of Service attacks were viewed as moderately severe, Insider threats and cyberstalking were considered less severe. And regarding the cybersecurity measures on eCitizen platform the results revealed that User education and awareness programs, Regular security audits, Firewalls and intrusion detection systems were rated moderately effective while Data backup and recovery measures were rated lower, Access control measures, Encryption was rated the highest at 3.65, indicating a strong consensus on its critical role in data protection. The regression model revealed that predictors such as cybersecurity threats, security measures, and effectiveness factors are significantly correlated with the eCitizen platform’s security. The conclusions emphasized the need for improved governance, enhanced risk management practices, updated legislation, and increased international cooperation to address evolving cyber threats effectively. The study recommends for proactive measures, transparent communication, and collaborative efforts across sectors to improve security and public confidence in digital services.enThesis