Linnett, OdawoAkinyi, M.Maranga, VincentKamau, Beatrice2023-08-092023-08-092022Odawo, L., Maranga, V., & Kamau, B. (2022). Utilization Of Integrated Marketing Communication to Create Brand Recognition in Three to Five Star Hotels in Nairobi City County, Kenya. Journal of Economics, Management Sciences & Procurement, 2(1), 85-97.https://www.jemspro.org/index.php/pages/article/view/24/28http://ir-library.ku.ac.ke/handle/123456789/26688ArticlePurpose: This research aims to establish the influence of Integrated Marketing Communication (IMC) dimensions on brand recognition of three- to five-star hotels. The study is based on Keller’s Brand Equity Theory and Resource based theory and employs the descriptive cross-sectional research design. Material and methods: The population target of this study was the line managers and frontline, 97 from 5-star, 195 from 4-star and 130 from 3-star hotels in Nairobi, Kenya. Primary data was collected through structured self-administered questionnaires given to frontline staff. Data analysis was done through quantitative methods, descriptive statistics, multiple regression and correlation analysis and presentation was done in tables. Findings: The regression results showed a significant relationship between sales promotions and online marketing, and brand recognition since their sig-values are less than the standard p-value (0.05). Value: The study emphasizes the importance of implementing sales promotion strategies, such as after-sales services like packaging bags and delivery, to improve brand recognition. Furthermore, it underscores the need for hotels to capitalize on digital platforms, including a customer-friendly website, social media, and Google Maps, to promote their brand and expand their recognition effectively.enIntegrated Marketing CommunicationSales PromotionsOnline MarketingBrand RecognitionUtilization of Integrated Marketing Communication to Create Brand Recognition in Three to Five Star Hotels in Nairobi City County, KenyaArticle