Kosgey, Julius Kipsang2014-09-262014-09-262014-09-26http://ir-library.ku.ac.ke/handle123456789/11277School of Hospitality and Tourism ManagementIn today's competitive business environment, hospitality organisation can no longer afford to waste the potential of their workforce. Facilities management continues to affect the way in which hotel property and other physical assets are being managed, which has a subsequent impact on the worker's performance. Previous studies reveal that, this phenomenon has had only limited impact in hotels because of being overly-associated with the negative aspects of outsourcing to the detriment of health and safety, customer experience and satisfaction, and operational efficiency. In Kenya, very little has been documented on facilities management within the hotel industry. The main purpose of this study will be to determine how facilities management influence workers' performance in the hotel industry. Specific objectives will be to; examine the relationship between maintenance management and workers performance; effect of workplace design on workers performance and to establish whether there are regulations and standards on facilities management in star rated hotels in Nairobi County. The study will adopt a descriptive survey research design. Stratified, random and purposive sampling method will be used to pick the respondents. Data collection instruments will include questionnaires, interview schedules and observation checklists targeting the hotel general managers, departmental managers and junior staff. The collected data will be coded, tabulated and edited with the aid of suitable electronic statistical package, then presented using tables, graphs and pie charts to enhance a meaningful description. The data will be analysed using descriptive statistics namely frequencies, percentages and means to explain the variable characteristics, while inferential statistics including correlation and regression analysis will be used to determine the variable relationships. The research hypotheses will be tested using Pearson's Moment of Correlation. ANOVA tests will be conducted to determine whether the postulated model worksenThesis