Mwangi, Daniel M.Ngeranwa, J.J.N.McLigeyo, Seth O.Orinda, George O.Njagi, E.N.M.2015-09-232015-09-232007http://ir-library.ku.ac.ke/handle/123456789/13609A paper presented at the 3rd annual international conference on knowledge management through research and innovative technologies for sustainable socio-economic development, 31st July - 4th August 2007, Moi UniversityenPresentation