Anyango, Philip Okungu2012-05-032012-05-032012-05-03http://ir-library.ku.ac.ke/handle/123456789/4436The Z 678.93 E44 A5We are becoming a post industrial information society. The community is becoming more information conscious and seeking information to meet its needs. The cascading complexities of contemporary life, underscore the need for communicating key information between individuals. To ease this pressure despite introduced information technology to provide quality services and sometimes to increase the range of services within their financial resources available. Electronic mail is one such information technology. It provides the evolution of a speedy cheap and convenient means of information exchange and the enhancement of research by enabling ready access to electronic databases and journals. The study examined what role E-mail plays in library and information services (l.i.s). Central to the study was the role it plays in the access to, and transmission of information, the extent of its use and the general implications of its use in the in l.i.s. Critical to the study was the need for information managers to recognise the potentials of this technology in providing information services. The study therefore tries to help the information managers to understand the capabilities of this technology, and gave suggestions of how things can be made better to make this technology a viable tool in the information centres. Chapter one of the project gives background information on such, as statement of the problem, background to the problem, objectives, hypothesis, justification of the study, limitations of the study and conceptual framework. Chapter two reviews the related literature, Chapter three presents the methodology used in the study. Chapter four presents data analysis, presentation and discussion and Chapter five presents summary of the findings, conclusion and recommendations. This study was guided by the fact that, E-mail (and its associated conferencing and literature distribution capabilities) can go some way towards alleviating information related problems in the third world countries. It certainly appears to be a potentially important vehicle for the information exchange on a South to South and South to North basis.enElectronic mail systems library applicationsThesis