Boniface MuokaNdung’u, Samwel Karanja2023-08-142023-08-142023http://ir-library.ku.ac.ke/handle/123456789/26844A Research Project Submitted to the School of Law, Arts and Social Sciences in Partial Fulfilment of the Requirements for the Award of the Degree of Master of Arts in Leadership and Security Management of Kenyatta University, May 2023.Available literature on police transfers and job satisfaction indicates that little is known about whether police transfers affect job satisfaction. The general objective of the study was to examine the effect of police transfers on job satisfaction in the NPS in Kenya. Specific objectives were to analyze the influence of criteria used in police transfers on job satisfaction in the NPS, assess if the rate of police transfers affects self-satisfaction of the police officers, examine if the rate of transfers affects social satisfaction of the police officers, and assess if the rate of transfers affects environmental satisfaction of the police officers. The study was informed by the work adjustment theory. An ex post facto research design was used in this study, and the study area was Nairobi City County. The target population was 8,508 police officers who were working in Nairobi City County by December 2020 in the ranks of senior superintendent, superintendent, assistant superintendent, chief inspector, inspector, senior sergeant, sergeant, corporal, and constable. A sample of 382 officers from six subcounties was picked using simple stratified sampling. Questionnaires and interviews were used to collect the data. Research instruments were pretested in Kiambu County. A questionnaire was administered to respondents in the five subcounties of Kasarani, Starehe, Kamukunji, Westlands, and Embakasi who responded to the questions in the provided spaces. Interviews were conducted with three senior officers working in the directorates of personnel. Quantitative data was analyzed by first finding the percentages for the officers who are very satisfied, satisfied, neutral, dissatisfied, or very dissatisfied with their work. The correlation between rates of transfers and job satisfaction was computed to find out if there is a relationship between the two. Qualitative data was analyzed by grouping it into themes, finding patterns and common characteristics, and drawing insights from the observations. Results have been presented in the form of tables, graphs, and text. The study found that transfer criteria influence job satisfaction in the police service. The study also found no correlations between rate transfers and self-satisfaction, rate transfers and social satisfaction, or rate transfers and environmental satisfaction. The study therefore found that there could be other aspects that contribute to job dissatisfaction but not the rate of transfer or the number of times a person has been transferred. The study sets a good basis for further improvement of transfer policies in NPS. It is recommended that the NPSC revise the transfer regulation to reflect and accommodate both the plights of the management and those of the junior police officers. NPSC and NPS managers should conduct a satisfaction survey on transfers and come up with a way forward to address perennial complaints about transfers.enTransfers and Job SatisfactionNairobi City CountyKenyaThesis