Organizational Determinants of Service Quality of Orientation in State Owned Corporations in Kenya: A Case Study of Kenya Railways

Chebet, Patricia2025-07-122025-07-122023-06https://ir-library.ku.ac.ke/handle/123456789/30565A Research Project Submitted to the School of Law, Arts and Social Sciences in Partial Fulfilment of the Requirements for the Award of the Degree of Master of Arts in Public Policy and Administration of Kenyatta UniversityAbstractenOrganizational Determinants of Service Quality of Orientation in State Owned Corporations in Kenya: A Case Study of Kenya RailwaysThesis