Total Reward and Employee Engagement in the Education Department in Narok County, Kenya
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Date
2022
Authors
Neranto, Faith Yiamat
Journal Title
Journal ISSN
Volume Title
Publisher
Kenyatta University
Abstract
Employee engagement is very important for both employers and employees. Total reward plays a major role in job satisfaction of employees. The study sought to analyse how total reward influences engagement of employees in County Governments in Kenya, specifically Narok County Government, Education Department. The specific objectives of the study were; to determine the effect of promotion, remuneration, training and recognition on employee engagement in the Narok County Education Department. The theories used in the study were; The Zinger Model of Employee Engagement, The Institute of Employment Studies (IES) Model of Engagement and the Penna’s Model of Employee Engagement. The adopted research design in the study was the descriptive research design and the sampling technique that was adopted was the stratified random probability sampling. The respondents to the study were pre-school caregivers in the county. The sample size of 173 pre-school caregivers was drawn from 865 Pre-school caregivers from the Narok Country education department . The population was stratified on the basis of the teachers qualifications to ensure that all levels are included in the sample. Primary data was used in this research study and hence the questionnaire was used for the purpose of data collection. A pilot test was conducted to assess whether the questionnaire was appropriate for the study. The alpha reliability coefficient was computed to establish the reliability of the question which was obtained to be above 0.7. while validity coefficient index was also computed and established to be above 0.6. this indicated that the questionnaire was both valid and reliable. Descriptive parameters of frequencies, percentages, means and skewness were used to summarize the results. A regression analysis was also conducted to determine how total reward affects employee engagement. The data was analysed both descriptively and influentially and the results presented using tables, graphs and pie charts. The results indicated that, promotion, remuneration, training and recognition all have an influence on the level of employee engagement among the preschool caregivers at the education department in Narok County. All the four independent variables were positively and significantly correlated with the dependent variable at a significance level of 5%. Promotion recorded, (r = 0.262; p < 0.05); training, (r= .800** ; p < 0.05),recognition ,(r = 0.647**; p < 0.05) and remuneration( r = -.158 ; p > 0.05). Training was noted to have the highest contribution to the engagement level as training had the highest positive and significant correlation coefficient indicating that majority of pre-school caregivers felt that if given chances of training to develop their skills their level of engagement would improve. The study concluded that majority of preschool teachers were satisfied with the promotions, training and recognition given at the education department. It was also concluded that though remuneration is an important aspect of total reward, it had a negative but significant effect on employee engagement. The study recommends that total reward should be considered at all levels in the county governments to enhance the level of employee engagement. The findings of the study will be of benefit to the pre-school caregivers, the county directors of education, the education stakeholders and policy makers both at the County Government and the education sector as a whole.
Description
A Research Project Submitted to the School of Business in Partial Fulfillment of the Requirements for the Award of Degree in Master of Business Administration (Human Resource Management), Kenyatta University, June 2022
Keywords
Total Reward, Employee Engagement, Education Department, Narok County, Kenya