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Knowledge Management Practices and Service Delivery at Oxfam International, Kenya.
(International Academic Journals, 2020)
For several organizations, periods of rapid technological changes are also periods of incessant struggles with maintain a high performance. Obviously, knowledge is slowly becoming the key factor in production after ...
Total quality management practices and service delivery of small and medium enterprises: Case of Horizons Offices Limited in Kenya.
(International Academic Journal of Human Resource and Business Administration, 2020)
The service industry has consistently been characterized by persistent operational inefficiency and poor customer services and in order to address the problems of inefficiency in service delivery these organizations ...
Employee Empowerment and Service Delivery in the National Hospital Insurance Fund in Wajir County, Kenya
(IJCAB Publishing Group, 2020)
National Hospital insurance fund has faced so many challenges regarding customer satisfaction and service delivery. Majority of the National Hospital Insurance Fund accredited facilities in Wajir County have failed to ...
Corporate Growth Strategies and Performance of Selected Savings and Credit Cooperative Societies in Nairobi City County, Kenya
(International Journal of Business Management, Entrepreneurship and Innovation, 2020)
The dynamic nature of business operating environment has called on business leaders to be strategic in their leadership roles if they are to sustain their competitiveness into the unforeseen future. Growth is important in ...