An investigation of the factors influencing the implementation of strategic plans in the Nairobi City water and sewage company
Chege, Stephen Mbugua
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The study aimed at investigating the factors influencing the implementation of strategic plan at Nairobi City Water and Sewerage Company. The specific objectives of the study were: to find the extent to which leadership influences the strategy implementation at NCWSC; to establish the extent to which resources constraints influences the strategy implementation at NCWSC; to determine the extent to which the culture influences the strategy implementation at NCWSC; to ascertain the extent to which the political - legal framework influences the strategy implementation at NCWSC; and to find the extent to which modem technology influences the strategy implementation at NCWSC. The study adopted a descriptive research design. The population of interest was the semor management of Nairobi City Water and Sewerage Company. All the senior managers that are involved with Strategy Implementation of the company were involved in the study. Data was collected using a questionnaire which was dropped to the target respondents and then picked latter. The collected data was analyzed and interpreted. The analysis was presented in tables, pie charts and bar graphs The study found and concluded that there are five main factors which influence the success of strategy implementation at the NCWSC; these factors are leadership, various kinds of resources, organizational culture, political-legal factors and information technology. Some factors are however more influential than others in the success of strategy implementation. Organizations improve its leadership to enhance success in strategy implementation. The study recommended that: effort should be made to avail every key resources that will be necessary for successful strategy implementation; organizations should development an appropriate culture which not only supports strategy implementation but the general performance of the company; the company should also regulate political influences in its operations so that the impacts of negative political forces are reduced; the use of technology in the implementation of strategy should be enhanced to further promote successful implementation of strategy within the company. The major limitations that faced the study were failure by other respondents to respond and the fact that not all those who responded answered all questions appropriately; this made it impossible for the researcher to capture some important information in the correct manner.
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