Now showing items 1-4 of 4
Determinants of effective knowledge management practices In selected university libraries In Nairobi and Kiambu Counties, Kenya
The phenomenon of KM was first hailed as a great idea in the business world where businesses embraced it to give them a competitive advantage in the 1990s (Maponya, 2004). Great multinational businesses such as Microsoft, ...
Challenges facing academic staff in adopting open access outlets for disseminating research findings in selected university libraries in Kenya
Open Access Journals (OAJs) and Institutional Repositories (IRs) are Open Access (OA) outlets that provide a platform for disseminating research findings. Although these outlets have been introduced in universities to ...
An investigation on disaster preparedness and mitigation for computer based information systems in selected University libraries in Kenya
This study was carried out at a time when the introduction of Information and Communication Technology (ICT) in higher institutions of learning had become a key issue for service delivery. The introduction of e-learning ...
Using the gap model to assess users’ perception of service quality levels in academic libraries a case of post modern library, Kenyatta University and USIU Library
The purpose of the study was to use the Gap Model to identify the service quality levels that exist at Kenyatta University, Moi Library and USIU Library as perceived by the users. The problem that the study addressed was ...