MST-School of Hospitality, Tourism and Leisure Studies
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This collections contains bibliographic information and abstracts of Master theses and dissertation in the School of Hospitality and Tourism held in Kenyatta University Library
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Organizational Culture Orientations and Employee Turnover among 18-Holes Private Members Golf Clubs within Nairobi City County - Kenya
(Kenyatta University, 2021)In a conference presentation by National Club Association Southwest Regional Conference, it asserted that the golf clubs will continue to encounter difficulties in acquiring and retaining the right employees. Clubs often ... -
Influence of Customer Cultural Orientation on Service Quality Expectations among 3-5 Star Hotels in Nairobi County, Kenya
(Kenyatta University, 2021)In today's globalized world, social and cultural diversity is a difficult problem faced by people and businesses. As an impact of globalization, the reduction of global cultural borders requires that international managers ... -
Influence of Customer Cultural Orientation on Service Quality Expectations among 3-5 Star Hotels in Nairobi County, Kenya
(Kenyatta University, 2021)In today's globalized world, social and cultural diversity is a difficult problem faced by people and businesses. As an impact of globalization, the reduction of global cultural borders requires that international managers ... -
Influence of Strategic Orientation on Performance of Public Owned Hotels in Kenya
(Kenyatta University, 2021)Firm’s strategic orientation enables a firm to develop optimal performance and sustain competitiveness in the market. Publicly owned hotels have however been faced with many challenges which affects their performance. These ... -
Impediments to Educationaccess Andretention in Public Secondary Schools in Tana River County, Kenya
(Kenyatta University, 2021)Destination competitiveness and factors that influence it has attracted interest among researchers recently. Among them is place identity which to date there exists no place brand identity that is universally accepted. The ... -
Influence of Place Identity on Destination Competitiveness of Machakos Sub-County; Machakos County, Kenya
(Kenyatta University, 2021)Destination competitiveness and factors that influence it has attracted interest among researchers recently. Among them is place identity which to date there exists no place brand identity that is universally accepted. The ... -
Food and Beverage Training and Entrepreneurial Engagement among Diploma Graduates from Tertiary Institutions in Nairobi City County, Kenya
(Kenyatta University, 2021)Entrepreneurship is recognized as a beacon of business start-ups. It drives individuals to realize their synergy, visualize and strategize / focus towards entrepreneurial path. It is a vibrant process aimed at creating ... -
Biodiversity Conservation Factors Influencing Wildlife Tourism at Oljogi Conservancy in Laikipia County, Kenya
(Kenyatta University, 2021)Wildlife-based tourism generates significant cash that can be utilized to fund ecological efforts. The focus of this research was to look at the biodiversity conservation factors that influence wildlife tourism at Oljogi ... -
Customer Retention Strategies and Hotel Performance in Classified Hotels in Mombasa County, Kenya
(Kenyatta University, 2021)Customer retention has been found to accrue many benefits in the hospitality sector. However, it has become increasingly challenging for hotels to assume there is a constant customer base. Therefore, there was a need for ... -
Cluster-Based Critical Success Factors, Government Moderation and Destination Competitiveness of Conference Facilities in Nairobi City County, Kenya
(Kenyatta University, 2021)There has been progressive development of conference facilities that stimulate business to sectors such as transportation, entertainment, trade, accommodations, communications and also the Meeting, Incentives travels, ... -
Infrastructural and Instructional Determinants of Participation in Physical Education by Primary School Learners with Hearing Impairment in Western Region, Kenya
(Kenyatta University, 2021)Participation in Physical Education is one way to enable learners with disabilities to realize their aspirations and their academic performance. It is one of the most enjoyable moments a learner can wish for as they get ... -
Influence of Tour Guiding Service Quality on Tourist Satisfaction in Masai Mara National Reserve, Narok County, Kenya
(Kenyatta University, 2021)The competitiveness of a destination is determined by the quality of services offered. Tour guides play an important role in meeting the perception and expectations of the tourists in a destination. Quality tour guiding ... -
Motivation Orientation of Participants in Extreme Sports in Kenya: A Case of the Mount Kenya Extreme Adventure Challenge
(Kenyatta University, 2021)Extreme sports have gained popularity and growth in participation as alternative sports from the dominant sports since 1970’s. Social related factors in diverse cultural orientations influence decisions to participate in ... -
Inclusive Factors Influencing the Employment of Persons with Disability among 3-5 Star Hotels in Nairobi City County, Kenya
(Kenyatta University, 2021)The Kenyan government enacted the Persons with Disabilities Act 2003 on December 2003. It came into effect on June 16, 2004. The Act was required to ensure the rights and rehabilitation of PWDs. However, they continue to ... -
Determinants of Corporate Sponsorship Award Opportunities for Soccer Premier League Clubs in Kenya
(kenyatta University, 2021)Corporate sponsorship is a common phenomenon in major soccer leagues worldwide. Studies in the area of sports sponsorship decision-making have been done from a global context but lack focus on a particular sport or a major ...
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Organizational Culture Orientations and Employee Turnover among 18-Holes Private Members Golf Clubs within Nairobi City County - Kenya
(Kenyatta University, 2021)In a conference presentation by National Club Association Southwest Regional Conference, it asserted that the golf clubs will continue to encounter difficulties in acquiring and retaining the right employees. Clubs often ... -
Influence of Customer Cultural Orientation on Service Quality Expectations among 3-5 Star Hotels in Nairobi County, Kenya
(Kenyatta University, 2021)In today's globalized world, social and cultural diversity is a difficult problem faced by people and businesses. As an impact of globalization, the reduction of global cultural borders requires that international managers ... -
Influence of Customer Cultural Orientation on Service Quality Expectations among 3-5 Star Hotels in Nairobi County, Kenya
(Kenyatta University, 2021)In today's globalized world, social and cultural diversity is a difficult problem faced by people and businesses. As an impact of globalization, the reduction of global cultural borders requires that international managers ... -
Influence of Strategic Orientation on Performance of Public Owned Hotels in Kenya
(Kenyatta University, 2021)Firm’s strategic orientation enables a firm to develop optimal performance and sustain competitiveness in the market. Publicly owned hotels have however been faced with many challenges which affects their performance. These ... -
Impediments to Educationaccess Andretention in Public Secondary Schools in Tana River County, Kenya
(Kenyatta University, 2021)Destination competitiveness and factors that influence it has attracted interest among researchers recently. Among them is place identity which to date there exists no place brand identity that is universally accepted. The ... -
Influence of Place Identity on Destination Competitiveness of Machakos Sub-County; Machakos County, Kenya
(Kenyatta University, 2021)Destination competitiveness and factors that influence it has attracted interest among researchers recently. Among them is place identity which to date there exists no place brand identity that is universally accepted. The ... -
Biodiversity Conservation Factors Influencing Wildlife Tourism at Oljogi Conservancy in Laikipia County, Kenya
(Kenyatta University, 2021)Wildlife-based tourism generates significant cash that can be utilized to fund ecological efforts. The focus of this research was to look at the biodiversity conservation factors that influence wildlife tourism at Oljogi ... -
Food and Beverage Training and Entrepreneurial Engagement among Diploma Graduates from Tertiary Institutions in Nairobi City County, Kenya
(Kenyatta University, 2021)Entrepreneurship is recognized as a beacon of business start-ups. It drives individuals to realize their synergy, visualize and strategize / focus towards entrepreneurial path. It is a vibrant process aimed at creating ... -
Customer Retention Strategies and Hotel Performance in Classified Hotels in Mombasa County, Kenya
(Kenyatta University, 2021)Customer retention has been found to accrue many benefits in the hospitality sector. However, it has become increasingly challenging for hotels to assume there is a constant customer base. Therefore, there was a need for ... -
Cluster-Based Critical Success Factors, Government Moderation and Destination Competitiveness of Conference Facilities in Nairobi City County, Kenya
(Kenyatta University, 2021)There has been progressive development of conference facilities that stimulate business to sectors such as transportation, entertainment, trade, accommodations, communications and also the Meeting, Incentives travels, ... -
Infrastructural and Instructional Determinants of Participation in Physical Education by Primary School Learners with Hearing Impairment in Western Region, Kenya
(Kenyatta University, 2021)Participation in Physical Education is one way to enable learners with disabilities to realize their aspirations and their academic performance. It is one of the most enjoyable moments a learner can wish for as they get ... -
Influence of Tour Guiding Service Quality on Tourist Satisfaction in Masai Mara National Reserve, Narok County, Kenya
(Kenyatta University, 2021)The competitiveness of a destination is determined by the quality of services offered. Tour guides play an important role in meeting the perception and expectations of the tourists in a destination. Quality tour guiding ... -
Motivation Orientation of Participants in Extreme Sports in Kenya: A Case of the Mount Kenya Extreme Adventure Challenge
(Kenyatta University, 2021)Extreme sports have gained popularity and growth in participation as alternative sports from the dominant sports since 1970’s. Social related factors in diverse cultural orientations influence decisions to participate in ... -
Inclusive Factors Influencing the Employment of Persons with Disability among 3-5 Star Hotels in Nairobi City County, Kenya
(Kenyatta University, 2021)The Kenyan government enacted the Persons with Disabilities Act 2003 on December 2003. It came into effect on June 16, 2004. The Act was required to ensure the rights and rehabilitation of PWDs. However, they continue to ... -
Determinants of Corporate Sponsorship Award Opportunities for Soccer Premier League Clubs in Kenya
(kenyatta University, 2021)Corporate sponsorship is a common phenomenon in major soccer leagues worldwide. Studies in the area of sports sponsorship decision-making have been done from a global context but lack focus on a particular sport or a major ... -
Role of Green Practices on Consumer Buying Behavior Of 4-5 Star Restaurants in Nairobi City County, Kenya
(Kenyatta University, 2020-01)As customers’ have the ability to shape and influence products options with their buying power, it is critical for restaurant shareholders to understand consumer motivations and their decision-making processes. There are ... -
Role Of Food Management Systems On Food Safety In 5-Star Rated Hotels In Nairobi City County,Kenya
(Kenyatta University, 2020-03)Ailments spread through food remains a common and persistent problem resulting in considerable illness and occasional mortality. The hospitality industry faces a unique set of risk management challenges as it strives to ... -
Welfare Initiatives and Job Stability of Catering Employees in Selected University Campuses within Nairobi City County, Kenya
(Kenyatta University, 2020-07)The study aimed to develop a body of knowledge on welfare initiatives applicable in university catering there by informing catering managers, universities management and hospitality human resource departments. The researcher ... -
Value Co-Creation on Guests’ Loyalty in Classified Vacation Hotels in Mombasa County, Kenya
(Kenyatta University, 2020-06)Value co-creation is a business strategy that can enhance the performance of modern hospitality firms. However, its adoption and applicability in the hotel industry more so in Kenya has not been given much attention. The ... -
Influence of Management of Contract Catering Services on Customer Satisfaction in Selected Universities in Nairobi City County, Kenya
(Kenyatta University, 2020-02)The rapid growth and increase in contract catering services in Universities in Kenya, seeks to lower costs and respond to high level of competition. The main purpose of this study was to examine the influence of management ...
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