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Influence of Customer Cultural Orientation on Service Quality Expectations among 3-5 Star Hotels in Nairobi County, Kenya 

Kiunga, Joyce Njeri (Kenyatta University, 2021)
In today's globalized world, social and cultural diversity is a difficult problem faced by people and businesses. As an impact of globalization, the reduction of global cultural borders requires that international managers ...

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Author
Kiunga, Joyce Njeri (1)
Subject3-5 Star Hotels (1)Cultural Orientation (1)Customer (1)Expectations (1)Influence (1)Kenya (1)Nairobi County (1)
Service Quality (1)
... View MoreDate Issued2021 (1)

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