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Impact of Co-operative societies Front Office Banking Services (FOSA), on the Co-operative societies
The purpose of this study is to investigate the relatively new concept of provision of banking services by co-operative societies. The operation of this services and their impact on the co-operative societies, its members ...
Assessment of competitive intelligence practices on enhancing profitability: a survey of Commercial Banks in Nairobi.
Competitive Intelligence is the action of gathering, analyzing, and applying information about products, domain constituents, customers, and competitors for the short term and long term planning needs of an organization ...
An investigation of the factors affecting customer loyalty in the banking sector in Kenya: a survey of bank customers in Nairobi
There has been a myriad of changes in the banking industry over the past years most of which Have resulted in more innovative products and stiffer competition among the various players in The industry. There is need for ...
Emerging strategic issues influencing performance of organizations within the banking industry in Kenya: A case of Commercial Banks operating in Nairobi Central Business District
The main purpose of this study was to investigate the influence of emerging strategic issues on the performance of organizations within the banking industry in Kenya. The study also aimed at finding out the extent to which ...