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A survey of personal banking customers' satisfaction and perception towards the repositioning strategy adopted by KCB Limited in Nairobi County 

Mwakio, Celestin Mwangeka (2013-01-03)
Most organizations have undertaken various repositioning strategies in response to the threats posed by globalization and liberalization of the world economies. Repositioning is a strategy raised by companies to react to ...

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AuthorMwakio, Celestin Mwangeka (1)Subject
Banks and banking (1)
Consumer satisfaction --Kenya (1)
Customer services --Kenya (1)
Kenya Commercial Bank (1)
Strategic planning --Kenya (1)
... View MoreDate Issued
2013 (1)

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