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An Analysis of Service Quality Measurements in Tertiary Colleges in Kenya. A Case Study of Zetech College. 

Mputhia, Muthomi Raphael (2014-06-24)
The role of service quality in tertiary education institutions has received increasing attention during the last two decades. Tertiary education institutions should ensure that all services encounters are managed to ...
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An analysis of service quality measurements in tertiary Colleges in Kenya. A case study of Zetech College. 

Mputhia, Muthomi Raphael (2014-06-24)
The role of service quality in tertiary education institutions has received increasing attention during the last two decades. Tertiary education institutions should ensure that all services encounters are managed to ...

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Mputhia, Muthomi Raphael (2)
Date Issued2014 (2)

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