Enterprises Resource Planning Implementation Aspects and Organisational Performance: A Case of Egerton University, Kenya
Karuri, Gitonga Simon
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Enterprise Resource Planning (ERP) failures could be reduced by understanding relationships of the ERP implementation aspects and organization performance. This project report sought to investigate the relationships between ERP Implementation Aspects which included ERP Infrastructure , ERP Business Process Reengineering, ERP Users and ERP Change management to ERP Organization performance. Egerton University implemented Sage Accpac ERP which was used in the study . The project was anchored on Technology Acceptance Model (TAM), Theory of Reasoned Action and Technology Organisation Environmental Theory (TOE) Theory.The study used descriptive statistic to investigate relationships through partial correlation and Logit regression. Questionnaires were used to collect data from the respondents, namely; Students leaders, Finance Team, Head of departments and champions.ERP implementation Aspects formed the independent variables and were measured in a likert scale of 1 to 5. Organisation performance was measured in terms of efficiency with improved speeds as the tangible indicator and effectiveness with improved reports as the tangible indicator. Organisation Performance was the dependent dichotomous variable. A target population of 30 was selected to present the various categories. The study recommended the inclusion of ERP infrastructure; ERP Business Process Re-engineering ; ERP users and ERP change management as major Milestones in the ERP implementation Project plan. The results indicated there was correlation between ERP implementation Aspects and Organization performance. The study concluded that there was need to include the milestones in the ERP implementation project plan.