Work-Life Balance and Performance of the Kenya Police Service: Case Study of Female Officers in Nakuru County.
Abstract
The purpose of this study was to determine the influence of work-life challenges on the
performance of female police officers in Kenya. The objectives of this study were; to
examine the influence of gender stereotypes on the performance of female police officers in
Nakuru county; to determine the influence of work-life balance on the performance of female
police officers in Nakuru county; to identify how social injustices influences the performance
of female police officers in Nakuru County; and to identify the best strategy to help enhance
the performance of female police officers in Nakuru county. The study was guided by radical
feminist theory and liberal approach theory. This study also adopted a descriptive survey
research design. This study relied on primary data specifically a questionnaire and focus
group discussion. A sample of 135 female police officers was drawn through stratified and
simple random sampling to respond to the questionnaires. On the other hand, convenience
sampling was used to select the female police officers who would participate in the focus
group discussion.Descriptive statistics such as mean, percentages and standard deviation were
used to analyze quantitative data that was obtained. The data was presented in charts,
frequency, and tables. Qualitative data were analyzed according to themes and patterns
formed. They were presented in narrative and verbatim quotations forms. This study is
expected to contribute to the body of knowledge already existing on challenges facing female
police officers and even police officers in general. It was also going to inform the national
government on various challenges facing female police officers and how to mitigate them to
enhance performance and by extension improving security. The study findings indicated that
female officers experienced work-life challenges which included gender stereotypes, worklife
balance and social injustices that affected their productivity to some extent. The study
concluded that female officers encountered many forms of gender stereotypes at their
workplace thus influencing their performance. There was a lot of preference for certain
people for promotions or recommendations for promotions that took place at the workplace, a
lot of bureaucracy and red tape in the management of police operations and missing certain
opportunities for handling certain cases in the force because of their gender. The study also
concluded that there was a lack of work-life balance amongst the female police officers as
they found itdifficult to balance their work and family responsibilities. The study
recommends that the government or rather the KPS should come up with policy/policies that
will cater for both genders and ensure that there is no favouritism and nepotism in the service
as well as adopt practical reforms where possible for female officers to be assigned duties
during the day to avoid inconveniences of not being able to attend to family and children.