PHD-Department of Hospitality Management
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Recent Submissions
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Tipping Impetus on Food Service Quality in Two and Three Star Hotels within Kisumu County-Kenya
(Kenyatta University, 2021)Tipping is believed to be the foundation of compromised food service quality within hotel restaurants. This is as a result of the discriminatory food service, with a predispo-sition towards clients who are perceived to be ... -
Food Safety Management Systems Orientation and Hazard Analysis Critical Control Point System Uptake by Hotels in Nairobi City County, Kenya
(Kenyatta University, 2021)Hazard Analysis Critical Control Point (HACCP) system is an important food safety management system that most food production entities across the world endeavor to implement. In spite of this, a review of extant literature ... -
Social Media Marketing Acceptability among Restaurants on Customers Relationship in Katsina State, Nigeria By
(Kenyatta University, 2020)Social Media has become a good marketing and quality management tool for restaurants and other hospitality sectors. Restaurants continue to be a difficult place for entrepreneurs to explore business opportunities, but by ... -
Determinants of Active Transportation among 10 – 12 Year Old School Children in Nairobi City County, Kenya
(Kenyatta University, 2020-08)Active Transportation (AT) contributes significantly to the health and wellbeing among children and youth. This benefit can in turn be carried over to adulthood. AT is an important factor in increasing levels of physical ... -
Sustainable Waste Management: Awareness and Practices Among Classified Hotels in Bauchi State, Nigeria
(Kenyatta University, 2019-10)Waste generation and unsustainable waste management practices are among the reasons for environmental degradation with all of its attendant negative implications. Hotels are responding to the global challenge of mitigating ... -
An Integrated Servqual and Gap Model in Evaluating Customer Satisfaction in Budget Hotels in Nairobi City County, Kenya
(Kenyatta University, 2019-03)Increasingly, hotel industry has witnessed rapid growth in the 21stcentury and as a result competition within the industry has also intensified. This competition has been fueled by the preoccupation of service quality to ... -
Psychological Empowerment and its Influence on Job Satisfaction of Guest House Supervisors in Mombasa County, Kenya
(Kenyatta University, 2019-02)Psychological empowerment and job satisfaction are critical human resource issues in guest house operations. Compared to classified hotels, guest houses have a larger percentage of untrained personnel. Employees who might ... -
Star Rating Attributes and Accommodation Performance of Upmarket Hotels in Abuja Territory, Nigeria
(Kenyatta University, 2018-09)Star rating is recognized as symbol of quality and a necessary requirement to provide precise assessment of accommodation status of upmarket hotels. In star rating, certain attributes are used as benchmark for accommodation ... -
Small and Medium-Sized Tourism Enterprises as Drivers for Inclusive Growth: Perspectives of the Regulatory Framework in Mombasa County
(Kenyatta University, 2018)The Tourism sector plays a significant role in the development of many economies worldwide. Ideally, the sector has been credited with the creation of millions of jobs to populations globally. Although tourism has experienced ... -
Factors Influencing Employee Retention in the Hospitality Industry in North-West Region of Nigeria
(Kenyatta University, 2017-10)Employee retention is one of the main challenges faced by hospitality industry. In today’s growing competitive global economy, retaining the intellectuals is one of major concern encountered by most industries. However, ... -
Influence of working conditions on the safety of housekeeping staff in budget hotels in eastern region of Ghana
(Kenyatta University, 2018-07)This study explored the health hazards and working conditions of housekeepers in Budget Hotels in the Eastern Region of Ghana. It was carried out with the aim of improving occupational health and safety in the study area. ... -
Health hazards and working conditions on the safety of housekeeping staff in budget hotels in eastern region of Ghana
(Kenyatta University, 2018-07)This study explored the health hazards and working conditions of housekeepers in Budget Hotels in the Eastern Region of Ghana. It was carried out with the aim of improving occupational health and safety in the study area. ... -
Influence of gambling on casino employees’ behaviour in Nairobi County, Kenya
(2017-07)Casinos globally generate profits for the owners and other stakeholders andincrease the overall Gross Domestic Product of a country as a result of fees generated from licensing and imposed taxes of operation.In Africa, the ... -
Household food security and dietary micronutrient intake among mothers in Mwea West sub County, Kirinyaga County, Kenya
(2017-01)Household food security has been the subject of many studies, majority of them focusing on members of the household other than women. The purpose of this study was to investigate household’s food security status and dietary ... -
Food safety and hygiene practices: a comparative study of selected technical and vocational education and training and university hospitality schools in Kenya
(Kenyatta University, 2016-06)Food is a basic human need that plays a vital role in the sustenance of life. Its safety, however, has become a major concern to the food industry given that the consumption of contaminated food and water contributes to ...
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Tipping Impetus on Food Service Quality in Two and Three Star Hotels within Kisumu County-Kenya
(Kenyatta University, 2021)Tipping is believed to be the foundation of compromised food service quality within hotel restaurants. This is as a result of the discriminatory food service, with a predispo-sition towards clients who are perceived to be ... -
Food Safety Management Systems Orientation and Hazard Analysis Critical Control Point System Uptake by Hotels in Nairobi City County, Kenya
(Kenyatta University, 2021)Hazard Analysis Critical Control Point (HACCP) system is an important food safety management system that most food production entities across the world endeavor to implement. In spite of this, a review of extant literature ... -
Social Media Marketing Acceptability among Restaurants on Customers Relationship in Katsina State, Nigeria By
(Kenyatta University, 2020)Social Media has become a good marketing and quality management tool for restaurants and other hospitality sectors. Restaurants continue to be a difficult place for entrepreneurs to explore business opportunities, but by ... -
Determinants of Active Transportation among 10 – 12 Year Old School Children in Nairobi City County, Kenya
(Kenyatta University, 2020-08)Active Transportation (AT) contributes significantly to the health and wellbeing among children and youth. This benefit can in turn be carried over to adulthood. AT is an important factor in increasing levels of physical ... -
Sustainable Waste Management: Awareness and Practices Among Classified Hotels in Bauchi State, Nigeria
(Kenyatta University, 2019-10)Waste generation and unsustainable waste management practices are among the reasons for environmental degradation with all of its attendant negative implications. Hotels are responding to the global challenge of mitigating ... -
An Integrated Servqual and Gap Model in Evaluating Customer Satisfaction in Budget Hotels in Nairobi City County, Kenya
(Kenyatta University, 2019-03)Increasingly, hotel industry has witnessed rapid growth in the 21stcentury and as a result competition within the industry has also intensified. This competition has been fueled by the preoccupation of service quality to ... -
Psychological Empowerment and its Influence on Job Satisfaction of Guest House Supervisors in Mombasa County, Kenya
(Kenyatta University, 2019-02)Psychological empowerment and job satisfaction are critical human resource issues in guest house operations. Compared to classified hotels, guest houses have a larger percentage of untrained personnel. Employees who might ... -
Star Rating Attributes and Accommodation Performance of Upmarket Hotels in Abuja Territory, Nigeria
(Kenyatta University, 2018-09)Star rating is recognized as symbol of quality and a necessary requirement to provide precise assessment of accommodation status of upmarket hotels. In star rating, certain attributes are used as benchmark for accommodation ... -
Small and Medium-Sized Tourism Enterprises as Drivers for Inclusive Growth: Perspectives of the Regulatory Framework in Mombasa County
(Kenyatta University, 2018)The Tourism sector plays a significant role in the development of many economies worldwide. Ideally, the sector has been credited with the creation of millions of jobs to populations globally. Although tourism has experienced ... -
Factors Influencing Employee Retention in the Hospitality Industry in North-West Region of Nigeria
(Kenyatta University, 2017-10)Employee retention is one of the main challenges faced by hospitality industry. In today’s growing competitive global economy, retaining the intellectuals is one of major concern encountered by most industries. However, ... -
Influence of working conditions on the safety of housekeeping staff in budget hotels in eastern region of Ghana
(Kenyatta University, 2018-07)This study explored the health hazards and working conditions of housekeepers in Budget Hotels in the Eastern Region of Ghana. It was carried out with the aim of improving occupational health and safety in the study area. ... -
Health hazards and working conditions on the safety of housekeeping staff in budget hotels in eastern region of Ghana
(Kenyatta University, 2018-07)This study explored the health hazards and working conditions of housekeepers in Budget Hotels in the Eastern Region of Ghana. It was carried out with the aim of improving occupational health and safety in the study area. ... -
Influence of gambling on casino employees’ behaviour in Nairobi County, Kenya
(2017-07)Casinos globally generate profits for the owners and other stakeholders andincrease the overall Gross Domestic Product of a country as a result of fees generated from licensing and imposed taxes of operation.In Africa, the ... -
Household food security and dietary micronutrient intake among mothers in Mwea West sub County, Kirinyaga County, Kenya
(2017-01)Household food security has been the subject of many studies, majority of them focusing on members of the household other than women. The purpose of this study was to investigate household’s food security status and dietary ... -
Food safety and hygiene practices: a comparative study of selected technical and vocational education and training and university hospitality schools in Kenya
(Kenyatta University, 2016-06)Food is a basic human need that plays a vital role in the sustenance of life. Its safety, however, has become a major concern to the food industry given that the consumption of contaminated food and water contributes to ... -
Influence of occupational hazards on employees’ Job performance in housekeeping department of budget hotels in Kaduna Metropolis, Nigeria
(Kenyatta University, 2015-11)Evidence has accumulated to suggest that occupational injuries are on upsurge in developing countries such as Nigeria and little or no consideration has been paid to this trend by the authorities. In this study, influence ... -
Manager’s Perception Towards Security Factors: A Comparative Examination of 3 to 5 Star Hotels in Nairobi and Mombasa Counties-Kenya
(Kenyatta University, 2015)In Kenya, tourism has been recognized as one of the key drivers of economic growth and poverty reduction. This is because tourism has a great multiplier effect that is able to catalyze growth in all sectors of the economy. ... -
The efficacy of park branding in influencing choice behavior of tourists to Kenyan parks
(2014-08)Kenya‟s tourism sector remains relatively underdeveloped, compared to other destinations globally, in terms of number of tourists, yield and diversity of experience. As a result, there was need to assess the efficacy of ... -
Service, quality evaluation and management practices of guest houses in Mombasa island, Kenya
(2014-09-09)Guest houses offer an opportunity for entrepreneurs to offer accommodation services at more affordable rates. They have limited number of rooms and are therefore easier to operate and maintain. Additionally, Guest house ... -
Hotel General Managers Perception of Factors Related to Women Career Progression in the Hospitality Industry at the Coast Region of Kenya.
(2014-03-06)This study was a descriptive survey and the research methods employed included both quantitative and qualitative. The study was conducted in the coastal region of Kenya. Records held by the Kenya Association of Hotel ...
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