PHD-School of Hospitality, Tourism & Leisure Studies
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This collections contains bibliographic information and abstracts of PHD theses and dissertation in the School of Hospitality & Tourism held in Kenyatta University Library
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Risk Exposure and Management Strategies as Determinants of Customers’ Satisfaction In Selected Golf Clubs Within Nairobi City and Kiambu Counties, Kenya.
(2022)Risks have been reported to hamper operation and customer satisfaction in various service-based organizations. In golf clubs, the main objectives are to enhance quality and safe services and facilities, which in turn satisfy ... -
Tipping Impetus on Food Service Quality in Two and Three Star Hotels within Kisumu County-Kenya
(Kenyatta University, 2021)Tipping is believed to be the foundation of compromised food service quality within hotel restaurants. This is as a result of the discriminatory food service, with a predispo-sition towards clients who are perceived to be ... -
Food Safety Management Systems Orientation and Hazard Analysis Critical Control Point System Uptake by Hotels in Nairobi City County, Kenya
(Kenyatta University, 2021)Hazard Analysis Critical Control Point (HACCP) system is an important food safety management system that most food production entities across the world endeavor to implement. In spite of this, a review of extant literature ... -
School-Based Physical Activity, Its Correlates and Efficacy of Interventions among Learners with Physical Disabilities in Kenyan Special Secondary Schools
(Kenyatta University, 2021)The WHO rates physical inactivity as the fourth global risk factor for mortality. Children and youth with disabilities are twice at risk of inactivity and sedentary lifestyles concomitant with related comorbidities. This ... -
Opinion Leadership in Online Travel Communities and the Purchase of Hotel Products and Services in Kenya
(Kenyatta University, 2020)Opinion leaders are individuals who influence opinions, behaviour, beliefs, and purchase decisions of people in their social circles. Opinion leaders have been studied extensively in a traditional offline context, but ... -
Governing Landscapes through Partnerships: Lessons from Amboseli, Kenya
(Wageningen University, 2021)This study focuses on the Kenyan Amboseli landscape, which comprises the Amboseli National Park and six neighbouring Maasai community Group Ranches, namely Mbirikani, Kuku, Kimana, Eselengei, Ologulului-Ololorashi ... -
Social Media Marketing Acceptability among Restaurants on Customers Relationship in Katsina State, Nigeria By
(Kenyatta University, 2020)Social Media has become a good marketing and quality management tool for restaurants and other hospitality sectors. Restaurants continue to be a difficult place for entrepreneurs to explore business opportunities, but by ... -
Determinants of Active Transportation among 10 – 12 Year Old School Children in Nairobi City County, Kenya
(Kenyatta University, 2020-08)Active Transportation (AT) contributes significantly to the health and wellbeing among children and youth. This benefit can in turn be carried over to adulthood. AT is an important factor in increasing levels of physical ... -
Sustainable Waste Management: Awareness and Practices Among Classified Hotels in Bauchi State, Nigeria
(Kenyatta University, 2019-10)Waste generation and unsustainable waste management practices are among the reasons for environmental degradation with all of its attendant negative implications. Hotels are responding to the global challenge of mitigating ... -
Employee Retention Factors on Career Sustainability in Travel and Tour Companies in Mombasa County, Kenya
(Kenyatta University, 2019-01)Career sustainability studies are gaining momentum especially on how employees can develop ways to achieve them. Employees in organizations that have mechanisms for employee retention can experience higher career sustainability. ... -
An Integrated Servqual and Gap Model in Evaluating Customer Satisfaction in Budget Hotels in Nairobi City County, Kenya
(Kenyatta University, 2019-03)Increasingly, hotel industry has witnessed rapid growth in the 21stcentury and as a result competition within the industry has also intensified. This competition has been fueled by the preoccupation of service quality to ... -
Contribution of Educational Tourists’ Consumer Behaviour to Sustainable Tourism Development in Selected Universities in Nairobi Metropolis, Kenya
(Kenyatta University, 2019-04)Educational tourism enables potential learners to acquire new knowledge from programmes in foreign locations. Educational tourism started with the wealthy and upper class in Europe with participants engaging in study tours ... -
Psychological Empowerment and its Influence on Job Satisfaction of Guest House Supervisors in Mombasa County, Kenya
(Kenyatta University, 2019-02)Psychological empowerment and job satisfaction are critical human resource issues in guest house operations. Compared to classified hotels, guest houses have a larger percentage of untrained personnel. Employees who might ... -
Role of Brand Perceptions and Entrepreneurial Self-Efficacy on Place Brand Equity in Western Kenya Tourism Circuit
(Kenyatta University, 2019-07)Many destinations have open up to and invested in the tourism industry leading to heightened competition between them. This has brought to fore the concept of place brand equity, where destinations seek to highlight their ... -
The Determinants of Collaboration and Partnerships Arrangements in Tourism Development among Industry Organisations in Nairobi County, Kenya
(Kenyatta University, 2015)Collaboration and partnerships arrangements among stakeholder organisations are among the central themes of sustainable tourism development in destinations. These collaborative arrangements have become critical as a ...
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Risk Exposure and Management Strategies as Determinants of Customers’ Satisfaction In Selected Golf Clubs Within Nairobi City and Kiambu Counties, Kenya.
(2022)Risks have been reported to hamper operation and customer satisfaction in various service-based organizations. In golf clubs, the main objectives are to enhance quality and safe services and facilities, which in turn satisfy ... -
Tipping Impetus on Food Service Quality in Two and Three Star Hotels within Kisumu County-Kenya
(Kenyatta University, 2021)Tipping is believed to be the foundation of compromised food service quality within hotel restaurants. This is as a result of the discriminatory food service, with a predispo-sition towards clients who are perceived to be ... -
Food Safety Management Systems Orientation and Hazard Analysis Critical Control Point System Uptake by Hotels in Nairobi City County, Kenya
(Kenyatta University, 2021)Hazard Analysis Critical Control Point (HACCP) system is an important food safety management system that most food production entities across the world endeavor to implement. In spite of this, a review of extant literature ... -
School-Based Physical Activity, Its Correlates and Efficacy of Interventions among Learners with Physical Disabilities in Kenyan Special Secondary Schools
(Kenyatta University, 2021)The WHO rates physical inactivity as the fourth global risk factor for mortality. Children and youth with disabilities are twice at risk of inactivity and sedentary lifestyles concomitant with related comorbidities. This ... -
Opinion Leadership in Online Travel Communities and the Purchase of Hotel Products and Services in Kenya
(Kenyatta University, 2020)Opinion leaders are individuals who influence opinions, behaviour, beliefs, and purchase decisions of people in their social circles. Opinion leaders have been studied extensively in a traditional offline context, but ... -
Governing Landscapes through Partnerships: Lessons from Amboseli, Kenya
(Wageningen University, 2021)This study focuses on the Kenyan Amboseli landscape, which comprises the Amboseli National Park and six neighbouring Maasai community Group Ranches, namely Mbirikani, Kuku, Kimana, Eselengei, Ologulului-Ololorashi ... -
Social Media Marketing Acceptability among Restaurants on Customers Relationship in Katsina State, Nigeria By
(Kenyatta University, 2020)Social Media has become a good marketing and quality management tool for restaurants and other hospitality sectors. Restaurants continue to be a difficult place for entrepreneurs to explore business opportunities, but by ... -
Determinants of Active Transportation among 10 – 12 Year Old School Children in Nairobi City County, Kenya
(Kenyatta University, 2020-08)Active Transportation (AT) contributes significantly to the health and wellbeing among children and youth. This benefit can in turn be carried over to adulthood. AT is an important factor in increasing levels of physical ... -
Sustainable Waste Management: Awareness and Practices Among Classified Hotels in Bauchi State, Nigeria
(Kenyatta University, 2019-10)Waste generation and unsustainable waste management practices are among the reasons for environmental degradation with all of its attendant negative implications. Hotels are responding to the global challenge of mitigating ... -
Employee Retention Factors on Career Sustainability in Travel and Tour Companies in Mombasa County, Kenya
(Kenyatta University, 2019-01)Career sustainability studies are gaining momentum especially on how employees can develop ways to achieve them. Employees in organizations that have mechanisms for employee retention can experience higher career sustainability. ... -
An Integrated Servqual and Gap Model in Evaluating Customer Satisfaction in Budget Hotels in Nairobi City County, Kenya
(Kenyatta University, 2019-03)Increasingly, hotel industry has witnessed rapid growth in the 21stcentury and as a result competition within the industry has also intensified. This competition has been fueled by the preoccupation of service quality to ... -
Contribution of Educational Tourists’ Consumer Behaviour to Sustainable Tourism Development in Selected Universities in Nairobi Metropolis, Kenya
(Kenyatta University, 2019-04)Educational tourism enables potential learners to acquire new knowledge from programmes in foreign locations. Educational tourism started with the wealthy and upper class in Europe with participants engaging in study tours ... -
Psychological Empowerment and its Influence on Job Satisfaction of Guest House Supervisors in Mombasa County, Kenya
(Kenyatta University, 2019-02)Psychological empowerment and job satisfaction are critical human resource issues in guest house operations. Compared to classified hotels, guest houses have a larger percentage of untrained personnel. Employees who might ... -
Role of Brand Perceptions and Entrepreneurial Self-Efficacy on Place Brand Equity in Western Kenya Tourism Circuit
(Kenyatta University, 2019-07)Many destinations have open up to and invested in the tourism industry leading to heightened competition between them. This has brought to fore the concept of place brand equity, where destinations seek to highlight their ... -
The Determinants of Collaboration and Partnerships Arrangements in Tourism Development among Industry Organisations in Nairobi County, Kenya
(Kenyatta University, 2015)Collaboration and partnerships arrangements among stakeholder organisations are among the central themes of sustainable tourism development in destinations. These collaborative arrangements have become critical as a ... -
Star Rating Attributes and Accommodation Performance of Upmarket Hotels in Abuja Territory, Nigeria
(Kenyatta University, 2018-09)Star rating is recognized as symbol of quality and a necessary requirement to provide precise assessment of accommodation status of upmarket hotels. In star rating, certain attributes are used as benchmark for accommodation ... -
Small and Medium-Sized Tourism Enterprises as Drivers for Inclusive Growth: Perspectives of the Regulatory Framework in Mombasa County
(Kenyatta University, 2018)The Tourism sector plays a significant role in the development of many economies worldwide. Ideally, the sector has been credited with the creation of millions of jobs to populations globally. Although tourism has experienced ... -
Factors Influencing Employee Retention in the Hospitality Industry in North-West Region of Nigeria
(Kenyatta University, 2017-10)Employee retention is one of the main challenges faced by hospitality industry. In today’s growing competitive global economy, retaining the intellectuals is one of major concern encountered by most industries. However, ... -
Influence of working conditions on the safety of housekeeping staff in budget hotels in eastern region of Ghana
(Kenyatta University, 2018-07)This study explored the health hazards and working conditions of housekeepers in Budget Hotels in the Eastern Region of Ghana. It was carried out with the aim of improving occupational health and safety in the study area. ... -
Health hazards and working conditions on the safety of housekeeping staff in budget hotels in eastern region of Ghana
(Kenyatta University, 2018-07)This study explored the health hazards and working conditions of housekeepers in Budget Hotels in the Eastern Region of Ghana. It was carried out with the aim of improving occupational health and safety in the study area. ...
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