Influence of Principals’ Conflict Management Strategies on Conflict Resolutions in Secondary Schools in Murang’a County, Kenya

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Date
2020Author
Wainaina, Richard Njugi
Magoma, Charles
Mange, Daniel
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This study examined the influence of principals’ conflict management strategies on
conflict resolutions in secondary schools in Murang’a County. The study adopted
descriptive research design. The target population comprised of 2,613 principals and
deputy principals. The sample size was 400 respondents. Data were collected using
questionnaires and interview guides. Data analysis was done through the use of
descriptive and inferential statistics. The study established that schools had conflict
management techniques. Mediation was commonly used in resolving conflicts between
principal and teachers. Conflict management techniques were found to have a positive
linearly significant influence on conflict management strategies. The study concluded
that secondary schools had conflict management strategies and mediation was
commonly used in resolving conflicts between principal and teachers. The study
recommended for more capacity building on school principals on utilization of conflicts
management strategies currently in use in schools. This is due to the fact that, although
schools have conflict management techniques, conflicts abound and hence the need for
more training.
URI
https://oapub.org/edu/index.php/ejes/article/viewFile/3040/5678http://ir-library.ku.ac.ke/handle/123456789/20289