Adoption of Information Management Systems and Performance of Orthodox Tea Project in Kenya Tea Development Agency
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Performance of the project has always been an important and critical issue for any business worldwide. Although some studies conducted earlier have showed IMS has positive impact to organization productivity, theoretical frameworks are yet to be established or explain how MIS systems affects the performance of various projects undertaken by the organizations. The study aimed at determining the effects of Information Management Systems (IMS) systems such as System applications and Processes (SAP) Enterprise Resource Planning system (ERP), Electronic weighment system (EWS), Electronic document management system (EDMS) and automated fleet management system (AFMS) on the performance of orthodox tea project in Kenya Tea Development Agency. The effect of IMS on performance of orthodox tea project implemented by Kenya Tea Development Agency has not been established. The study focused on orthodox tea project that was implemented by the KTDA head office in the three KTDA managed factories that were Kangaita, Mununga and Kimunye Tea factories. The study used descriptive research design to acquire detailed and in-depth analysis for the study. The target population included 430 respondents comprising of 26 management staff, 149 designated staff and 255 non- designated staff from the three KTDA managed tea factories. Sample size of 131 respondents was selected which represented 30% of the target population. The study adopted multistage sampling method. Simple random sampling was used to select the respondents from each stratum. Primary data was collected using questionnaire that had both closed and open ended questions. The data collected was analyzed using descriptive statistics such as mean, percentages, frequencies and standard deviation; inferential statistics such as correlation coefficient, regression and ANOVA and Statistical Package for Social Sciences (SPSS). The results were presented using charts and tables. The study concluded Information Management Systems (IMS) systems such as System applications and Processes (SAP) Enterprise Resource Planning system (ERP), Electronic weighment system (EWS), Electronic document management system (EDMS) and automated fleet management system (AFMS) had greatly improved the performance of orthodox tea project in KTDA. The study recommended that the organization should train its employees on its Management Information Systems as well facilitate them with the appropriate facilities and support. Organizations should ensure the MIS systems adopted are relevant to the organization need and there is effective internet connectivity to enhance sharing of information.