Comparative analysis on the effects of social welfare facilities on employee motivation in Pan African Papermills and Mumias sugar company

Abstract

In addition to remuneration and other forms of the employee rewards and packages, provision of social welfare facilities for employees of any given organization is motivation aimed at creating satisfaction among the employees, retaining them in the organization and improving their performance. These social welfare facilities are also referred to as employee service benefits. They are benefits, which employees are entitled to by virtue of their membership to the organization and are not given because of merit. The study aimed at identifying the effects of provision of social welfare facilities on human resource performance; A comparative study of Pan African Paper mills - Webuye and Mumias Sugar company. The researcher used qualitative data collection methods namely: In-depth Interview and Questionnaire. Systematic sampling was used to get the appropriate representative of the target population who are the workers of Pan African Paper mills Webuye and Mumias Sugar Company. The study analyzed its findings to come up with conclusions. Summarily the study focused on the effect of provision of social welfare facilities on human resource performance. The study came up with the following findings; social welfare facilities are provided in the two organizations both as per the factory act and out of the two organizations' own motivational policies. The facilities provided are a strong motivational element that has helped retain employees in the job for a long time and boosting their productivity. The study reveals that Mumias has a higher degree of employee retention compared to Pan paper due to her high class provision of social welfare facilities. Mumias has a high rating of social welfare provision than Pan paper as the study reveals. Then study also reveals that basic facilities like water, housing and health care need to be increased or subsidized as recommended by respondents. Majority of the respondents also recommended elimination of facilities that. favour only a few selected individuals among the employees e.g. car loans and convenient places.