Utilization of electronic information resourses in academic libraries in Kenya: A comparative study of Jommo Kenyatta University of Agriculture and Technology (JKUAT) and United States International University Africa (USIU-A) University Libraries.
Horo, Stephen Njenga.
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The purpose of this study was to assess the utilization of electronic information resources in academic libraries in Kenya with special reference to JKUAT and USIU-A libraries. The study pursued the following objectives: to establish the types and range of electronic information resources in JKUAT and USIU-A libraries: to establish the attitude of library staff towards the use these resources: to find out the extent to which electronic information resources utilization have affected the information accessibility in the libraries: to identify the ICT facilities that affect the use of resources in the libraries: to identify the obstacles that hinder effective use of electronic information resources in the libraries: and to assess if both the library staff and users have the necessary information skills to use the resources. To collect data, a combination of research methods: questionnaire, observation and content analysis, were used along with content analysis. Questionnaires were administered to the target population which included both users and library staff of the two libraries. Questionnaires and an observation schedule were used as research instruments. A pilot survey was conducted to ensure the validity and reliability of the instruments. Data collected was analysed by SSPS, presented and discussed according to the research objectives. The study revealed that the academic libraries had embraced a range of electronic information resources: both staff and users make use of library resources: and the availability of these resources in the libraries had boosted staff morale. The study also revealed that majority of the staff and users had received user training. However, some staff and readers had no such training. The majority of respondents expressed the need for continuous training in the use of these resources to cope with the ever changing technology. The study further revealed several problems that hinder effective use of these resources. The study concludes that despite the availability of these resources in libraries, space and inadequate facilities pose the biggest challenge to the effective use of these resources. The study recommends expansion of space and increase of high speed computers. Furthermore, the library should promote and market library resources and also provide user guides.