Evaluation of competitive strategies applied by savings and credit co-operatives in enhancing their financial performance: in Kiambu county Kenya
Abstract
In today’s dynamic and turbulent business environment where change is the only
constant, SACCO’s are finding it hard to perform financially and survive amidst cut
throat competition in the financial sector. In Kenya’s financial landscape where the
SACCOs play an important role in financial intermediation with a focus on personal
development and growth of SMEs, their fundamental role has continued to diminish due
to ever growing competition in this sector. A firm can apply the right generic competitive
advantage to result in superior performance. However, in the pursuit and application of
right competitive strategies, these SACCOs have made little or no effort to comprehend
how they can gain and sustain a competitive advantage through adoption of strategies.
This study aimed at evaluating strategies that SACCOs in Kiambu County apply to gain
and sustain a competitive advantage that results to enhanced financial performance. The
study adopted a descriptive survey design from a population of 400 SACCO staff
members and directors. A cluster sampling technique was adopted where each selected
SACCO formed a cluster from which the sample was drawn. A sample of 5 respondents
were drawn from each of the 16 DT SACCOs registered under SASRA and
headquartered in Kiambu County, which represented a 20% of the population. Primary
data was obtained through questionnaires and interviews while secondary data was
collected from Kiambu SACCO records, SASRA documentations and other Government
organization records. To test for reliability of the study, the researcher used the test-retest
reliability method and to guarantee questionnaire reliability. Validity of the study was
guaranteed by inclusions of objective questions in the questionnaire and sampling them
over a range of the sample. The data was analyzed using Statistical Package for the Social
Sciences (SPSS) and Microsoft Excel; the results were presented by the use of tables and
figures. The study revealed a significant positive relationship between competitive
strategies employed by SACCOs and the overall financial performance. The Pearson’s
correlation coefficient analysis done at 0.05% significance level showed that there a
strong relationship between the competitive strategies applied by the SACCOs and the
resulting financial performance. This therefore depicts that SACCOs in Kiambu County
are employing competitive strategies as a sure way of increasing their financial
performance over its rivals.