An awareness audit on retirement benefits scheme members' rights of knowledge at Kenya National Library Service
Kingori, Miriam Wangui
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The main purpose of a retirement Benefits Scheme is to provide retirement benefits to scheme members upon their retirement from the employer's service. Retirement benefits therefore form part of important savings in an employee's life. This study was undertaken to examine the scheme member's rights of knowledge at the Kenya National Library Service. The study focused mainly on members' awareness on the scheme regulations, benefits of the scheme, and member's rights to documents, contribution ratios, training and access to retirement benefits. The data was collected from twelve branch Libraries that formed the scope of the study representing four Provincial Libraries, Four District Libraries and four Communities based Libraries. The rate of response was forty-nine members out of the planned sixty, representing 82%. The study indicated that the members' knowledge on the Retirement Benefits Scheme at Kenya National Library Service is very low despite the fact that Kenya National Library Service is a Government Parastatal that operates a scheme that is registered with the Retirement Benefits Authority, members awareness should be given priority. Member's rights of knowledge is a major component in the scheme operations and calls for attention from both the scheme Trustees and the sponsor. The data analysis and presentation is done so as to help the researcher to be able communicate findings more effectively and efficiently. After obtaining the data from primary and secondary sources, the researcher then went ahead to classify it under qualitative and quantitative data. Summary of the findings was done in the light of the variables of the study. The information was then used to give conclusion and recommendations on what the researcher achieved in carrying out the research in this study where the main purpose was to audit member awareness on the retirement benefit scheme in Kenyan, with specific reference to Kenya National Library service. The study concluded that scheme members' training level is averagely low on scheme matters. To improve the member's knowledge on the scheme they subscribe to, the study recommended adequate training and effective communication to scheme members on regular basis.