RP-Department of Hospitality Management
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Recent Submissions
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Influence of Employee Intrinsic Motivations on Career Sustainability in the Travel Agency and Tour Operator Companies in Mombasa County, Kenya
(Academia edu, 2019)This paper aims to move the research field on sustainable careers forward by analyzing the relationship between employee intrinsic motivation and career sustainability among tours and travel companies in Mombasa County, ... -
Hotel Facilities’ Management Practices and Employee Performance in Kenya
(Taylor \& Francis, 2022)This study investigated the efficacy of hotel facilities’ management practices on employee performance. A descriptive research survey was applied, while the study area was Nairobi County. The sampling techniques applied were ... -
Does Work Environment Matter in Catering Services? Effect of Work Environment on Inpatients Satisfaction with Food Services in Kiambu County Hospitals
(Full Length Research, 2022)The modern business environment is characterised by cutthroat competition, advancement in technology and more enlightened customers who demand quality merchandises and amenities from the firm. In the wake of this ... -
Influence of Hotel Ambience and Performance of Hotels in Uganda. A Critical Literature Review
(CARI Journals, 2022)Purpose: Globally, there are over 160,000 star rated hotels with more than 14 million accommodation (rooms) available to millions of customers across low, middle and upmarket hotels. The overall objective of this study ... -
Waste Management Practices Influence on Operating Cost among Selected Classified Hotels in Nakuru County, Kenya
(Stratford Peer Reviewed Journals and Book Publishing, 2022-10)The world is currently battling the challenge of environmental degradation which is rising at an alarming rate. The situation is greatly attributed to poor waste management. The hospitality industry being a major consumer ... -
Social Media Consumption as an Effective Tool for Increase Restaurant Marketing un Katsina Metropolis, Katsina State, Nigera
(Cenresin Publications, 2019)Social media consumption by restaurants as a means of marketing has been widely recognised as it yielded good result for many restaurant organisations. This study aimed at identify restaurant social media consumption ... -
Restaurant Social Media Marketing Practices in Katsina Metropolis, Katsina State, Nigeria: Dilemma and Way Forward
(Journal of Sciences and Multidisciplinary Research, 2019)The purpose of this study is to identify restaurant social media marketing practices by comparing the challenges and benefits of Facebook and twitter as platforms of social media in marketing of hospitality products and ... -
Barriers to the Implementation of Food Safety and Hygiene Principles (HACCP) in TVET and University Hospitality Schools in Kenya
(International Journal of Scientific Research and Management (IJSRM), 2018-07)The purpose of this study was to assess the barriers to food safety and hygiene principles (HACCP) in TIVET and University hospital schools in Kenya. A total of 671 respondents participated in the study (Comprising 249 ... -
Barriers to the Implementation of Food Safety and Hygiene Principles (HACCP) in TVET and University Hospitality Schools in Kenya
(International Journal of Scientific Research and Management (IJSRM), 2018)The purpose of this study was to assess the barriers to food safety and hygiene principles (HACCP) in TIVET and University hospital schools in Kenya. A total of 671 respondents participated in the study (Comprising 249 ... -
Examining the Influence of Push and Pull Travel Motivation Factors on Domestic Tourism Performance. A Case of Mombasa County, Kenya
(Stratford Peer Reviewed Journals and Book Publishing, 2022-09)Understanding tourist’s motivations to visit destinations is important as it helps in segmenting the markets thereby allowing tourism stakeholders to correctly target them. This study aimed at establishing the influence ... -
Working conditions and work safety of hotel housekeepers in budget hotels of Eastern region of Ghana
(International Journal of Research in Business, Economics and Management, 2018)Purpose – The purpose of this research paper is to investigate the influence of working conditions on work safety of employees working in housekeeping department with focus on budget hotels located in the Eastern region ... -
Health Hazards and the Associated Contributions to Work Safety in the Housekeeping Department of Budget Hotels
(International Journal of Advanced Engineering and Management Research, 2018)Health hazards abound in the Budget hotels in the study area but most hoteliers act in contravention of the ILO Conventions and the Tourism Act (Act 817) which requires that employees must be made aware of the potential ... -
Effect of Housekeeping Service Qualities on Guest Satisfaction in Star-Rated Hotels in Nairobi City County, Kenya
(International Journal of Science and Research (IJSR), 2019-08)The major contributors to guest patronage in a hospitality organization are the standards of cleanliness and quality of services offered. In Kenya, despite the knowledge, set rules and guidelines of housekeeping practice, ... -
A Comparative Study on Psychological Contract and Affective Commitment of Catering Employees between Public and Private Universities in Nairobi City County, Kenya
(Stratford Peer Reviewed Journals and Book Publishing, 2020-01)Psychological contract refers to employee’s perception as the implicit agreement between themselves and the organization that contains a shared responsibility between the two parties. It is different from the formal ... -
A study Focus in to Hospitality Restaurant Operations in Regard to Food Security, Through Food Waste and Loss Control Mechanisms.
(EasyChair Preprint, 2018-08-26)Food waste and loss within the larger hospitality’s restaurant operations contribute immensely to the global food waste through peelings, cooking and the general food pre-preparations. Studies reveals that restaurants ...
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Influence of Employee Intrinsic Motivations on Career Sustainability in the Travel Agency and Tour Operator Companies in Mombasa County, Kenya
(Academia edu, 2019)This paper aims to move the research field on sustainable careers forward by analyzing the relationship between employee intrinsic motivation and career sustainability among tours and travel companies in Mombasa County, ... -
Hotel Facilities’ Management Practices and Employee Performance in Kenya
(Taylor \& Francis, 2022)This study investigated the efficacy of hotel facilities’ management practices on employee performance. A descriptive research survey was applied, while the study area was Nairobi County. The sampling techniques applied were ... -
Does Work Environment Matter in Catering Services? Effect of Work Environment on Inpatients Satisfaction with Food Services in Kiambu County Hospitals
(Full Length Research, 2022)The modern business environment is characterised by cutthroat competition, advancement in technology and more enlightened customers who demand quality merchandises and amenities from the firm. In the wake of this ... -
Influence of Hotel Ambience and Performance of Hotels in Uganda. A Critical Literature Review
(CARI Journals, 2022)Purpose: Globally, there are over 160,000 star rated hotels with more than 14 million accommodation (rooms) available to millions of customers across low, middle and upmarket hotels. The overall objective of this study ... -
Waste Management Practices Influence on Operating Cost among Selected Classified Hotels in Nakuru County, Kenya
(Stratford Peer Reviewed Journals and Book Publishing, 2022-10)The world is currently battling the challenge of environmental degradation which is rising at an alarming rate. The situation is greatly attributed to poor waste management. The hospitality industry being a major consumer ... -
Social Media Consumption as an Effective Tool for Increase Restaurant Marketing un Katsina Metropolis, Katsina State, Nigera
(Cenresin Publications, 2019)Social media consumption by restaurants as a means of marketing has been widely recognised as it yielded good result for many restaurant organisations. This study aimed at identify restaurant social media consumption ... -
Restaurant Social Media Marketing Practices in Katsina Metropolis, Katsina State, Nigeria: Dilemma and Way Forward
(Journal of Sciences and Multidisciplinary Research, 2019)The purpose of this study is to identify restaurant social media marketing practices by comparing the challenges and benefits of Facebook and twitter as platforms of social media in marketing of hospitality products and ... -
Barriers to the Implementation of Food Safety and Hygiene Principles (HACCP) in TVET and University Hospitality Schools in Kenya
(International Journal of Scientific Research and Management (IJSRM), 2018-07)The purpose of this study was to assess the barriers to food safety and hygiene principles (HACCP) in TIVET and University hospital schools in Kenya. A total of 671 respondents participated in the study (Comprising 249 ... -
Barriers to the Implementation of Food Safety and Hygiene Principles (HACCP) in TVET and University Hospitality Schools in Kenya
(International Journal of Scientific Research and Management (IJSRM), 2018)The purpose of this study was to assess the barriers to food safety and hygiene principles (HACCP) in TIVET and University hospital schools in Kenya. A total of 671 respondents participated in the study (Comprising 249 ... -
Examining the Influence of Push and Pull Travel Motivation Factors on Domestic Tourism Performance. A Case of Mombasa County, Kenya
(Stratford Peer Reviewed Journals and Book Publishing, 2022-09)Understanding tourist’s motivations to visit destinations is important as it helps in segmenting the markets thereby allowing tourism stakeholders to correctly target them. This study aimed at establishing the influence ... -
Working conditions and work safety of hotel housekeepers in budget hotels of Eastern region of Ghana
(International Journal of Research in Business, Economics and Management, 2018)Purpose – The purpose of this research paper is to investigate the influence of working conditions on work safety of employees working in housekeeping department with focus on budget hotels located in the Eastern region ... -
Health Hazards and the Associated Contributions to Work Safety in the Housekeeping Department of Budget Hotels
(International Journal of Advanced Engineering and Management Research, 2018)Health hazards abound in the Budget hotels in the study area but most hoteliers act in contravention of the ILO Conventions and the Tourism Act (Act 817) which requires that employees must be made aware of the potential ... -
Effect of Housekeeping Service Qualities on Guest Satisfaction in Star-Rated Hotels in Nairobi City County, Kenya
(International Journal of Science and Research (IJSR), 2019-08)The major contributors to guest patronage in a hospitality organization are the standards of cleanliness and quality of services offered. In Kenya, despite the knowledge, set rules and guidelines of housekeeping practice, ... -
A Comparative Study on Psychological Contract and Affective Commitment of Catering Employees between Public and Private Universities in Nairobi City County, Kenya
(Stratford Peer Reviewed Journals and Book Publishing, 2020-01)Psychological contract refers to employee’s perception as the implicit agreement between themselves and the organization that contains a shared responsibility between the two parties. It is different from the formal ... -
A study Focus in to Hospitality Restaurant Operations in Regard to Food Security, Through Food Waste and Loss Control Mechanisms.
(EasyChair Preprint, 2018-08-26)Food waste and loss within the larger hospitality’s restaurant operations contribute immensely to the global food waste through peelings, cooking and the general food pre-preparations. Studies reveals that restaurants ... -
The Quality of Service Standards and Related Factors in Tourist Hotels in Arusha, Tanzania
(David Publishing, 2014-09)The gap in knowledge that existed between the level of service quality standard and the potential of the tourism industry in Tanzania justified the need for the researchers to conduct this study. In this study, a ... -
Attributes of Quality of Accommodation Facilities and Room Capacity Utilization of 3-5 Star Hotels in Nairobi, Kenya
(International Journal of Scientific Research and Management (IJSRM), 2018-12)There are specific quality requirements usually established in accordance with standards at either government or private levels for hotel accommodation facilities. One of these basic requirements is high quality of ... -
Sustainable Tourism Certification, Local Governance and Management in Dealing with Overtourism in East Africa
(Emerald, 2019)Purpose – The purpose of this paper is to understand the causes and effects of overtourism within the East African region. The paper examines how national governments address the problem of overtourism in East Africa and ... -
Safari Tourism and its Role in Sustainable Poverty Eradication in East Africa: the Case of Kenya
(Emerald, 2021)Purpose – Globally, poverty has been a persistent problem despite decades of unprecedented growth. The purpose of this paper is to deliberate on a sustainable livelihoods and poverty eradication approach in an African ... -
The Influence of Place Identity on Destination Competitiveness in Machakos County, Kenya
(AJHTL, 2019)The topic of place identity has recently attracted interest among researchers because to date there exists no place brand identity model that is universally accepted. Nevertheless, this core aspect of the destination branding ...