Browsing RP-Department of Hospitality Management by Title
Now showing items 16-35 of 49
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Health Hazards and the Associated Contributions to Work Safety in the Housekeeping Department of Budget Hotels
(International Journal of Advanced Engineering and Management Research, 2018)Health hazards abound in the Budget hotels in the study area but most hoteliers act in contravention of the ILO Conventions and the Tourism Act (Act 817) which requires that employees must be made aware of the potential ... -
Hospitality Industry Employer’s Expectation of Employees’ Competences in Nairobi Hotels
(Journal of Hospitality Management and Tourism, 2012-04)The purpose of the study was to determine the expectations of hospitality industry employers on employees’ competences. The sample (106) was made up of Human Resource Managers (HRMs) Head of Departments (HODs) and employees. ... -
Influence of Emerging Peer To Peer Accommodation on Budget Hotels Competitiveness in Nairobi City County, Kenya
(Stratford Peer Reviewed Journals and Book Publishing, 2020)There has been a rivalry between Airbnb and the hotel industry across the world, which has mostly been on media fronts. The competitive front in the hotel industry has changed after the emergence of P2P accommodation ... -
The Influence of Place Identity on Destination Competitiveness in Machakos County, Kenya
(AJHTL, 2019)The topic of place identity has recently attracted interest among researchers because to date there exists no place brand identity model that is universally accepted. Nevertheless, this core aspect of the destination branding ... -
Influence of Policy Guidelines in Contract Catering Services on Customer Satisfaction in Selected Universities in Nairobi City County, Kenya
(Stratford, 2020)The paper examines the influence of policy guidelines in contract catering services on customer satisfaction in Universities. Specifically the paper assesses the effect of policy guidelines in policy procedures and service ... -
The Influence of Poverty and Well Being of the Elderly People in Nyanza Province, Kenya
(2012-09-25)Kenya’s population aged 60+ is estimated to be 1.8 million, that is, 9% of the total population and is projected to increase to about 2.2 million by 2012. This raises questions as to the socio-economic situation and ... -
Influence of Staff Training on Sales Control in F&B on Financial Performance of Classified Restaurants in Nairobi County, Kenya
(Stratford Peer Reviewed Journals and Book Publishing, 2020)This study was to evaluate the influence of staff training on sales control in food and beverage, on the financial performance of classified restaurants in Nairobi County, Kenya. The study focused on determining the ... -
Influence of Tour Guide Service Quality on Customer Satisfaction in Narok County, Kenya
(African Journal of Emerging Issues, 2021)Purpose of the study: The study explored the influence of tour guiding service quality on customer satisfaction in Narok County, Kenya. The study variables were; Tour guiding competencies, core service delivery aspects, ... -
An Integrated Servqual and Gap Model in Evaluating Customer Satisfaction in Budget Hotels in Nairobi City County, Kenya
(IJCAB Publishing Group, 2019)Increasingly, hotel industry has witnessed rapid growth in the 21stcentury and as a result competition within the industry has also intensified. This competition has been fueled by the preoccupation of service quality to ... -
Internal Control Measures and Cost Reduction in Housekeeping Departments of 3-5 Star Hotels in Nairobi City County Kenya
(Stratford Peer Reviewed Journals and Book Publishing, 2021)Internal control system is one of the fundamental issues from a global perspective. The growth of the global economy and many small and medium sized enterprises that are coming up in this century has led to the challenges ... -
The Intervening Role of Employee’s Awareness on the Relationship between the Adequacy of Welfare and Job Stability of University Catering Employees in Nairobi City County, Kenya
(Stratford Peer Reviewed Journals and Book Publishing, 2020)The study sought to find out the intervening role of employee’s awareness on the relationship between adequacy of welfare and job stability of university catering employee’s in Nairobi City County, Kenya. The study covered ... -
Knowledge in food hygiene and hygienic practices differ- in food handlers at a hospital in Nairobi, Kenya
(2013-01)Improper food handling practices and lack of knowledge in food hygiene among food handlers have been implicated as a vehicle of transferring food pathogens causing disease outbreaks. The study adopted a descriptive survey ... -
A Markov Regime-Wwitching (MS) Approach to Modeling the Effects of Fiscal Policies and COVID-19 Pandemic on Tourism Destination Competitiveness in Kenya
(Emerald, 2022)Purpose – The COVID-19 pandemic has had a catastrophic impact on the tourist activity in Kenya. Global lockdown has limited travel resulting to losses in the tourism sector. This paper discusses the specific role that fiscal ... -
The Mediating Role of Welfare on the Relationship between University Catering Employee’s Pride and Loyalty in Nairobi City County, Kenya
(Stratford Peer Reviewed Journals and Book Publishing, 2020)The study sought to explore the mediating role of welfare on the relationship between catering workers pride and loyalty between public and private universities in Nairobi City County, Kenya. The interrelationship between ... -
Moderating Effects of Demographic Variables on the Relationship between Working Conditions and Work Safety among Housekeepers of Budget Hotels
(IJAEMR, 2018)This study seeks to determine the moderating effects of hotel housekeeper demographic variables on the relationship between working conditions and safety among budget hotels in the Eastern Region of Ghana. This is carried ... -
Mothers’ and Households’ Food Security Status in Kangai and Mutithi Locations of Mwea West Sub County, Kenya
(IISTE, 2016)The purpose of this study was to investigate household’s food security status. The study was carried out in dry harvesting and wet planting seasons in the two locations of Mwea West Sub County, Kenya, namely, Kangai ... -
Performance Enhancement of the Catering Information Systems in e-hotels, through ICT Interventions
(University of Nairobi, 2009) -
Planning expertise, variables influencing performance outcomes and management of wedding organization firms in Nairobi County, Kenya.
(Global Impact Factor, 2015)Best practices are essential to the survival of Kenyan firms in tourism. Though diversification into wedding organisation has attracted investment from Kenyan entrepreneurs, hardly any information has been documented on ... -
The Quality of Service Standards and Related Factors in Tourist Hotels in Arusha, Tanzania
(David Publishing, 2014-09)The gap in knowledge that existed between the level of service quality standard and the potential of the tourism industry in Tanzania justified the need for the researchers to conduct this study. In this study, a ... -
Relationship between Mothers’ Socio Demographic Characteristics and Food Security Status in Kangai and Mutithi Locations of Mwea West Sub County, Kenya
(IISTE, 2016)The purpose of the study was to determine the relationship between mothers’ socio demographic characteristics and food security status in Kangai and Mutithi Locations of Mwea West Sub County, Kenya. The design was cross ...
