Browsing RP-Department of Hospitality Management by Issue Date
Now showing items 21-40 of 53
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A study Focus in to Hospitality Restaurant Operations in Regard to Food Security, Through Food Waste and Loss Control Mechanisms.
(EasyChair Preprint, 2018-08-26)Food waste and loss within the larger hospitality’s restaurant operations contribute immensely to the global food waste through peelings, cooking and the general food pre-preparations. Studies reveals that restaurants ... -
Attributes of Quality of Accommodation Facilities and Room Capacity Utilization of 3-5 Star Hotels in Nairobi, Kenya
(International Journal of Scientific Research and Management (IJSRM), 2018-12)There are specific quality requirements usually established in accordance with standards at either government or private levels for hotel accommodation facilities. One of these basic requirements is high quality of ... -
Sustainable Tourism Certification, Local Governance and Management in Dealing with Overtourism in East Africa
(Emerald, 2019)Purpose – The purpose of this paper is to understand the causes and effects of overtourism within the East African region. The paper examines how national governments address the problem of overtourism in East Africa and ... -
An Integrated Servqual and Gap Model in Evaluating Customer Satisfaction in Budget Hotels in Nairobi City County, Kenya
(IJCAB Publishing Group, 2019)Increasingly, hotel industry has witnessed rapid growth in the 21stcentury and as a result competition within the industry has also intensified. This competition has been fueled by the preoccupation of service quality to ... -
Sustainable Tourism Certification, Local Governance and Management in Dealing with Overtourism in East Africa
(Emerald, 2019)Purpose – The purpose of this paper is to understand the causes and effects of overtourism within the East African region. The paper examines how national governments address the problem of overtourism in East Africa and ... -
The Influence of Place Identity on Destination Competitiveness in Machakos County, Kenya
(AJHTL, 2019)The topic of place identity has recently attracted interest among researchers because to date there exists no place brand identity model that is universally accepted. Nevertheless, this core aspect of the destination branding ... -
Social Media Consumption as an Effective Tool for Increase Restaurant Marketing un Katsina Metropolis, Katsina State, Nigera
(Cenresin Publications, 2019)Social media consumption by restaurants as a means of marketing has been widely recognised as it yielded good result for many restaurant organisations. This study aimed at identify restaurant social media consumption ... -
Restaurant Social Media Marketing Practices in Katsina Metropolis, Katsina State, Nigeria: Dilemma and Way Forward
(Journal of Sciences and Multidisciplinary Research, 2019)The purpose of this study is to identify restaurant social media marketing practices by comparing the challenges and benefits of Facebook and twitter as platforms of social media in marketing of hospitality products and ... -
Influence of Employee Intrinsic Motivations on Career Sustainability in the Travel Agency and Tour Operator Companies in Mombasa County, Kenya
(Academia edu, 2019)This paper aims to move the research field on sustainable careers forward by analyzing the relationship between employee intrinsic motivation and career sustainability among tours and travel companies in Mombasa County, ... -
Effect of Housekeeping Service Qualities on Guest Satisfaction in Star-Rated Hotels in Nairobi City County, Kenya
(International Journal of Science and Research (IJSR), 2019-08)The major contributors to guest patronage in a hospitality organization are the standards of cleanliness and quality of services offered. In Kenya, despite the knowledge, set rules and guidelines of housekeeping practice, ... -
The Mediating Role of Welfare on the Relationship between University Catering Employee’s Pride and Loyalty in Nairobi City County, Kenya
(Stratford Peer Reviewed Journals and Book Publishing, 2020)The study sought to explore the mediating role of welfare on the relationship between catering workers pride and loyalty between public and private universities in Nairobi City County, Kenya. The interrelationship between ... -
The Intervening Role of Employee’s Awareness on the Relationship between the Adequacy of Welfare and Job Stability of University Catering Employees in Nairobi City County, Kenya
(Stratford Peer Reviewed Journals and Book Publishing, 2020)The study sought to find out the intervening role of employee’s awareness on the relationship between adequacy of welfare and job stability of university catering employee’s in Nairobi City County, Kenya. The study covered ... -
Influence of Staff Training on Sales Control in F&B on Financial Performance of Classified Restaurants in Nairobi County, Kenya
(Stratford Peer Reviewed Journals and Book Publishing, 2020)This study was to evaluate the influence of staff training on sales control in food and beverage, on the financial performance of classified restaurants in Nairobi County, Kenya. The study focused on determining the ... -
The role of procurement procedures in environmental management: A case study of classified hotels in Mombasa County, Kenya
(Hotel and Tourism Management, 2020)This paper sought to examine the role of procurement procedures on environmental management. It adopted a cross-sectional descriptive research design that involved collecting and analyzing data of observations about the ... -
The Tipping Consequence on Hospitality’s Restaurant Food and Beverage Service Responsiveness in Kisumu County - Kenya
(Maya Global Education Society, 2020)Purpose of study: The purpose of this study was to investigate the tipping consequence ofrestaurant food service responsiveness.Methodology: The study employed a descriptive survey approach within ... -
Role of Green Products on Consumer Buying Behavior in 4-5 Star Restaurants in Nairobi County, Kenya
(Stratford Peer Reviewed Journals and Book Publishing, 2020)A green product refers to products manufactured by using technology that is friendly to the environment and has no environmental hazards. Consumer buying behavior refers to the activities and experiences of restaurant ... -
Restaurant Clients’ Tipping Behavior and Its Stimulus on Hospitality’s Service Reliability in Kenya: A Food and Beverage Service Quality Approach
(AkiNik Publications, 2020)Tipping is thought to have adverse negative effects on food service reliability within the global hospitality’s restaurant business. This is because of the general belief that tipping could be the origin of selective and ... -
Influence of Emerging Peer To Peer Accommodation on Budget Hotels Competitiveness in Nairobi City County, Kenya
(Stratford Peer Reviewed Journals and Book Publishing, 2020)There has been a rivalry between Airbnb and the hotel industry across the world, which has mostly been on media fronts. The competitive front in the hotel industry has changed after the emergence of P2P accommodation ... -
Influence of Policy Guidelines in Contract Catering Services on Customer Satisfaction in Selected Universities in Nairobi City County, Kenya
(Stratford, 2020)The paper examines the influence of policy guidelines in contract catering services on customer satisfaction in Universities. Specifically the paper assesses the effect of policy guidelines in policy procedures and service ... -
A Comparative Study on Psychological Contract and Affective Commitment of Catering Employees between Public and Private Universities in Nairobi City County, Kenya
(Stratford Peer Reviewed Journals and Book Publishing, 2020-01)Psychological contract refers to employee’s perception as the implicit agreement between themselves and the organization that contains a shared responsibility between the two parties. It is different from the formal ...
