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Effects of Distribution Strategy on MSP Intermediary Organisations’ Performance in Nairobi County, Kenya 

Karanja, Stanley Chege; Muathe, Stephen M. A.; Kuria, Thuo J. (Journal of Supply Chain Management Systems, 2015)
This study sought to determine the effect of the Distribution Strategy on the performance of MSP intermediary organisations. It is imperative to note that there has been a high recognition of the role played by the ...
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Relating Technology Based CRM to service quality in the telecommunications Industry in Arusha City, Tanzania 

Foya, Aneth Herman; Kilika, James; Muathe, Stephen M. A. (Science Publishing Group, 2015-09)
Customer Relationship management concept is vital not only to service based organizations but also to manufacturing based industries. CRM enhances the ability of businesses to survive in the context of a changing ...
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Human Resource Work- Family Support Services and Employees’ Performance within the Banking Industry in Nairobi County, Kenya 

Muli, Jedidah Vika; Muathe, Stephen M. A.; Muchiri, Michael (2015-02-05)
Work family conflict is a challenging dilemma for working adults as well as the employers. Therefore, employers are gradually appreciating the importance of integrating work life initiatives as a means of attaining ...
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Effect of Knowledge Conversion and Knowledge Application on Performance of Commercial Banks in Kenya 

Kinyua, Godfrey M.; Muathe, Stephen M. A.; Kilika, James M. (Contemporary Research Center, 2015)
This study examines the effect of knowledge conversion and knowledge application on performance of Commercial Banks in Kenya. The four modes of knowledge conversion process comprising of socialization, externalization, ...
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Human capital resource and performance of mobile phone companies in Kenya. 

Njoroge, J.G.; Muathe, Stephen M. A.; Bula, H. (2015-10)
The purpose of this study was to examine the effect of human capital on performance of mobile phone companies in Kenya. The study used explanatory. The target population was 381 respondents and the sample size was 170 ...

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Author
Muathe, Stephen M. A. (5)
Bula, H. (1)Foya, Aneth Herman (1)Karanja, Stanley Chege (1)Kilika, James (1)Kilika, James M. (1)Kinyua, Godfrey M. (1)Kuria, Thuo J. (1)Muchiri, Michael (1)Muli, Jedidah Vika (1)... View MoreSubjectCustomer Relationship Management (1)Distribution Strategy (1)HR practices, Work Life Initiatives, Social Exchange Theory, and Affective Commitment (1)Human capital (1)Intermediary Organisations Performance (1)Knowledge Application (1)Knowledge Conversion (1)Knowledge Management (1)Mobile phone companies (1)Mobile Service Providers (1)... View MoreDate Issued
2015 (5)

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