The purpose of this study was to assess the effects of bureaucratic processes on the public service delivery, a case of Mandera County. This was a descriptive study focusing on process of implementing and results thereof. ...

Security service delivery in public sector is crucial as it entails protecting government personnel as well as property. Therefore, security is increasingly viewed as a key condition for economic growth and development. ...

World over, public officials have often been embroiled in scandals of varying magnitude. The genesis for most of these scandals is the gradual deterioration in ethical behavior of public officials, which has given rise ...

There are questions about the viability and sustainable performance of county governments in the 2010 constitutional dispensation. Central to this question is how county governments prioritize employee performance to meet ...

Public participation is viewed as a mechanism by which the citizens contribute towards governance and service delivery. This study has taken interest in public participation with a bias towards service delivery at the ...

The world over, new systems and institutions are meant to achieve that which was not achieved by the already existing ones. The History of devolution and bicameralism in Kenya informs us that both were tried immediately ...

Improved service delivery has been the focus of the Kenyan government in the recent past as part of public sector reforms and in the quest for the same, Kenya introduced performance contracts. The purpose of this study was ...

Public administrators are increasingly using social media in their day-to-day activities and duties. Despite the increased use of social media by public officers, there have not been studies that have investigated how this ...

The concept of job satisfaction has been having a widespread interest but very little attention has been focused on job satisfaction amongst Parliamentary Joint Services employees in Kenya. This is because the majority of ...

Substance abuse is a problem to some serving police officers and hence delivering poor services to members of the public. The problem could be contributed to by stress and other occupational situations. However, the ...